Janela Shutters
20a St. Johns Terrace, Neath Abbey, Neath SA10 7NA, United Kingdom
5
17 reviews
8 comments
M568+97 Neath, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
But what is really good about this company is their commitment to their customers after the job is done. One of the windows where the shutters were installed is a bay, and shorty after installation it started leaking, which destroyed the frames for the new shutters. Dispite this not being Janelas fault, they came out and removed the shutters and frames, and once the problem was solved, they came right back and reinstalled them.
The window started leaking again just before lockdown so I asked Janela to come back out and uninstall the shutters before they got damaged while I tracked down the problem again. They responded immediately and got the shutters out on the same day.
Now they are back in and looking fantastic. In each instance Janela could have charged loads for all of the work that they've had to do as a result of an issue that was not thier fault, yet they didn't, and kept the costs low. I would highly recommend them, and will definitely have them install new shutters in any house I move into in the future.
The price was very reasonable and the service was amazing. Ryan and Adam fitted everything and were very fast and professional.
Communication was also great. I’ll be recommending these guys to everyone that I know.