Waterstones
34 Tranquil Vale, Blackheath, London SE3 0AX, United Kingdom
4.5
145 reviews
8 comments
F285+HH London, United Kingdom
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–18
Sunday: 10–17
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–18
Sunday: 10–17
Called The Blackheath Bookshop it’s actually a Waterstones so you can still use your loyalty cards as well as vouchers.
They can also order pretty much any book. They are a great place for cards and small birthday presents too.
It’s often got quite a few other people browsing but never seems overrun. Well worth checking out
First, I would like to mention Michael as being No. 1 In customer service. He went completely out of his way to help me and make sure that all of my requests were met. The kindest employee I have spoken to from the entire Waterstones crew. A lot of the books I wanted were hard to get and scattered around different Waterstones branches and Michael had the patience to collect them all for me and I am very grateful for that! I have been dealing with a lot of book stores, both in store and online and never has anyone been so efficient and helpful. THANK YOU MICHAEL!
Second, I must say that communicating and buying from real people is a far more pleasant customer experience than dealing with all the online shops. Nothing beats the answers of a person who is passionate about their job and likes to help. It is inspiring and warms the heart.
And lastly, this shop has a vibrant appearance and many cool activities that I am always so sad I'm missing! If you live in the neighborhood you are extremely lucky! If I could, I would visit every week.
I would recommend any and all to visit the shop and have the pleasant shopping experience that I had. I will definitely continue purchasing from this shop for as long as it exists!