Andrew Jones (The VATman) Ltd

Andrew and his team were incredibly helpful from the start, he was very knowledgeable and always available for advice throughout the build. Despite HMRC losing some of our receipts, Andrew went above and beyond dealing with any situations that arose, which resulted in the claim being paid in full. Would highly recommend and will be in touch if services are needed again.

After a somewhat sleepless Friday night worrying, where I believed I’d potentially messed up reclaiming my VAT on our new build, we had 4 days to get it done and did not have that time available - I found the website of Andrew Jones – The VATman on a google search. At 7:05am on Saturday morning I called Andrew’s mobile and he answered. 6 phone calls later with questions and reassurances by 10:30am I was at my local post office posting my invoices to Andrew. At around 9am on Monday I received a WhatsApp message requesting I join a group chat, the group chat was Andrew and 2 staff, myself and my partner. At 9:15am I received a photo of our parcel on a desk at Andrew’s office. A few questions through WhatsApp in the morning and by 4pm we had a copy of our claim sent through to us. We reviewed it - It was slightly more than we had worked out, which almost covered the fee for the service on its own. We advised back we were happy and the claim will be submitted tomorrow to arrive on Wednesday, our deadline day. Thank you

Andrew and the team advised us of all the information he would require to complete the claim. We supplied this and the rest was completed by Andrew and the team. They made my life so easy as they had all the answers to all the questions and once they had all the information they worked to ensure the forms were completed correctly first time. The claim was approved and received. Definitely worth using and appreciate all their help. Thank You again.

Very efficient. Andrew came out and collected my documents as arranged. He was informative regarding what he thought we could and could not claim. Once he had collected all the information his team were very quick to expedite. The claim was sent off within 36 hours of his visit. We await a positive outcome.

Very pleased with the service I received from Andrew Jones. Always helpful, and fast. Unfortunately the HMRC timeframes are much slower - for me were 7 months(!) During those months Andrew would periodically check in, and continue to answer any queries I had, or pass on experience he was getting from others in the queue. The whole process would have been much more daunting if I had attempted to go alone, and for the fee paid I would strongly recommend using this company, as they give you piece of mind and a point of contact throughout the process. Thanks!

Andrew and his team are just what you expect from professionals in this line of work, and you get it. Andrews submission of my claim only took a few days for him to submit to HMRC. The actual claim took a while to be granted, but every pound that Andrew claimed was paid without question. You only get once chance with the claim, let Andrew do it for you.

With a service second to none who wouldn't use the services of Andrew and his team. Very professional firm kept me informed through out the process of claiming back the vat from our self restoration build project. I highly recommend Andrew Jones ( VAT MAN ) and his team.

We used Andrew's services to reclaim the VAT on our new build & enjoyed an excellent service. He picked up all the invoices/receipts and discussed the process with us. They then went through them they told us what was claimable and what wasn't. They then provided a form that was pre-filled in gaps for us to complete details like our personal details (like the bank account) and sign. We were then invoiced for the claim works and once this was paid they then sent everything off to HMRC for us. HMRC have obviously been having a difficult time, particularly since Covid, so HMRC took a lot longer than normal (over 6 months) to lodge and process the application but the process has been smooth sailing for us. With only the exception of one invoice which had an incorrect detail on it - and Andrews team are sorting that out now. Very pleased with the service.