Nationwide Building Society

Very friendly branch. I had an appointment to discuss credit card options and the member of staff who met with me was so kind and very efficient!

Slow service at this branch. young man at the counter refused to order in £50 notes. So instead had to use Halifax great service there.

Joe was very helpful & patient to assist with my payment and standing order queries.
Very clear & articulate - highly recommend.
Just what you need from your local branch.
Thank you

A joke! Shuts at 3 due to the pandemic apparently which is so helpful for anyone who works. Turn up at 9am the next day. Left outside past opening hours while store full of staff are waking around doing nothing. When they open the door to me at 9:02 I’m told that nobody In the store can help me whatesoever because everyone is working from home. Unprofessional, unhelpful and fairly rude. There was at least 7 people in the store but nobody there could help me at all. Turned away with the offer of a phone number. I’m left wishing I’d chosen NatWest. Great job Nationwide👎

Very good and helpful staff deal with a happy welcoming smile on the staff. Deal with issues or queries within the same visit definitely would recommend this bank to any other people within the Woking and surrounding areas. Am glad to be a customer within this bank

Nationwide did not display my previous ISA bank on the list on their website.
Because of this error I had to personally call into them and wait in the queue during C19, pay to park, one person serving with 7 in the queue. They had run out of ISA transfer out forms and I had to wait for them to be copied. They know its ISA season, didn't plan for it and ran a major ISA offer to existing customers short staffed!!! I called them today they still have not actioned my forms from the previous ISA provider and said they had a backlog!!!! Well done Nationwide I have been a customer with you for many years, maybe it is time to change my current account...

Very friendly bank staff

The staff were very kind and helpful so I will definitely keep visiting this branch