Nationwide Building Society

I have just been to pay money into the Nationwide. 3 of there staff were acting as a sort of meet and greet and only 2 behind the counter. i dont want a hello and a chat I want to pay my money in and leave as soon as possible as I'm sure did the 9 other people in the que behind me. My lunchtime is precious to me and nationwide made me waste it. put more staff behind the counters please and stop with the meeters and greeters

Helpful staff. Sometimes queuing at key times but on the whole efficient service

Like a family as the staff are so friendly and helpful.

Thank you for a great service . Always know there is someone there to help when the bank is open !

Helpful and friendly

My dad is waiting for a hip replacement and is housebound. Earlier this week I went to pay his regular £400 a month into his account for him and the jobsworth behind the counter refused to allow me to do it, going as far as accusing me in front of all the other customers of using his account to launder money. After explaining the situation he just fobbed me off and told me to bring my dad in to the branch in person, even though I told him my dad is unable to do this. You'll get an absolutely appalling, uncaring service from this branch and I urge you to take your custom elsewhere.

I have been with this branch 35 years and I have always had first class service from them.....

Asked for a statement to be sent out for wages reasons a week later nothing