Most unhelpful, unjust, and unfair company I’ve ever made a booking with. Never again.
Luigi Contessa
Payment failures and ended up charging me more than effective price
Andre martins196 days ago
Please avoid using this company. There are National Express buses doing the route Gatwick to Heathrow every 15min, please use those. Megabus uses Oxford the airline buses. Our bus was at least 40min late, by that time, I got an Uber to Heathrow. Asked for a refund (it was their delay) and was denied refund and no means to speak with someone in charge. Absolutely atrocious service. Please avoid
Ali Akel257 days ago
Awful experience. The bus arrived 25 minutes late without any explanation. The driver threatened to throw people off the bus for asking the reason for the delay. Several people were denied entry although they had tickets due to mishandling of bus capacity. Avoid at all costs if you wish to catch your flight.
Henry Kelington288 days ago
Bus never arrived. Ruined my day. Now I can't see my best mate I haven't seen in over a year. Cheers Megabus.
SAFIUL ALAM1 year ago
I take a tickt for Berminghum but the bus was 1 hour delay. But over all it is okay.
Jonas2 years ago
The stuff on my coach was so helpful. I had to go to London Victoria. Because my original coach from another company was delayed they gave me a ride and checked everything for me even though I didn't even had a ticket.
There are National Express buses doing the route Gatwick to Heathrow every 15min, please use those.
Megabus uses Oxford the airline buses. Our bus was at least 40min late, by that time, I got an Uber to Heathrow. Asked for a refund (it was their delay) and was denied refund and no means to speak with someone in charge. Absolutely atrocious service.
Please avoid