Tesco Cafe

Five stars for what it is and doing it very well. It's an in-store restaurant which serves simple food well prepared in a pleasant atmosphere with cheerful staff.
Places to sit and eat, comfy chairs if you like for a coffee and bite. High chairs available but no booster chairs. Not noisy, not crowded, lines/queues infrequent and not too long. Good coffee and good breakfast. Jacket/baked potatoes are just fine for lunch. Lots of other things as well ... look at menu, or photo of menu. Obviously lots of free parking and free WiFi available.

Oops, forgot to mention the all day breakfast and that all meals have their calories displayed.....you can always shut your eyes to that.

Much much too slow. 20 minute wait for a tea and coffee. And I was third in the queue! Only 1 woman serving. Plus there's no one clearing the tables so very messy. Not the best visit.

Although staff are friendly and v helpful, the food leaves a lot to be desired. Scrambled egg on toast was mean and cold. The eggs were dry and only partially covered one slice of toast.

The portion sizes are just right and it's well maintained and cleaned regularly, it came to £15 for vegetarian bangers and mash and steak and mushroom pie with a side of sweet potato fries, along with 2 bottles of water, don't expect exceptional food but expect exceptional value

My husband and I went into this Cafe one to grab a cup of tea and another to support them after lock down as it didn't t seem that busy.
We were left waiting while 2 members of staff were chatting and laughing and didn't even acknowledge us there. Finally after around 20 minutes one came to ask what we would like. I asked for 2 pots of tea a chicken wrap and a all day breakfast. The member of staff told me the kitchen was shut now and so couldn't have either. Bearing in mind that this was only 2.20pm I asked what time the kitchen closed as we had arrived at 2.00p.m and she never acknowledge my question let alone answered it. We left feeling very disappointed. I have visited this cafe several times over the last 5 years and it has always seemed under staffed. But not only that the staff present don't seem to have clue about customer service. I have been in the catering business for over 32 years and was support manager for a facilities company in the catering department inside Tesco head office in Welwyn Garden City. So understand the very high standards that you expect. Could someone please tell me why you do not set such standards within your store cafe which earns you money and could certainly earn you a lot more if you improved the staffing and the management of it.

Very hard working staff in a popular and busy Cafe!

Have been going in on a Sunday morning for breakfast with my elderly mother for many years. i am always impressed with the way that the staff treat my mum. It is always with a smile and a kind word. Always happy with my breakfast.

Good food and really friendly staff, as i live alone sometimes this is the only interaction i get with other people. i suffer from anxiety and the staff always make me feel comfortable and check on me.