There was only ever one guy (Kat) who worked here who could make coffee. Almost all the current staff are surly and disinterested at best. What is really unforgivable is that the coffee is usually barely warm - never hot. They no longer bother to steam the milk so the late is simply not late - just bad, cold coffee. Don't waste your money on this place. For £2.75 for a small late, you at least should get what you ordered. When I complained that it was not hot, I was told that I should have "asked for it to be hot". Since when is coffee not a hot drink?
