JK Palmers
Hertfordshire County, 13 High St, St Albans AL3 4ED, United Kingdom
4
58 reviews
8 comments
QM25+9P St Albans, United Kingdom
Location reporting
Claim this location
Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 8–18
Sunday: Close
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 8–18
Sunday: Close
I purchased a wrap one day and ate it in the restaurant. I was charged £3.50, which is fairly expensive for a prawn mayo wrap with a bit of rocket, but it's St Albans.
I then went in the following day and ordered the same thing, to eat in the restaurant. When I came to pay I was told that it was over £6 (can't remember the exact amount.) I tried to argue this and say that I had the same thing previously but the Manager would have none of it. He was incredibly patronising and rude, saying that I was charged the take out price rather than the eat in price. I had £3.50 on me, so rather than just say it was a simple mistake, I had to pay on my card and be charged a minimum transaction fee, which I didn't think was very understanding.
I decided to give them another go the following day when I went in for lunch. I ordered the same item to take away, so it should have been £3.50. The same Manager then said that it was £4.65 to take away... I told him what had happened previously, and he simply denied that it was him who I spoke to, saying that it must have been someone else, despite the fact that it was less than 24 hours ago. His reason for the price was that it had a bit of rocket in it... If you want to start charging over £1 for a couple of pieces of rocket lettuce, put it on the boards.
All in all, it's a nice place that is run by a very greedy, rude, patronising manager who does not care about his customers, only their wallets. Feel free to go there, but be ready to be taken for a fool.