Sainsbury's Café

Cafe is above the shop, there is a large lift, food is good and at reasonable prices, disabled toilets are available upstairs also, child friendly, helpful and polite staff

Waited fifteen mins to be served at counter to be served then a further 35 minutes wait for a bowl of chips and a toasted tea cake. They were desperately short of staff only one doing orders and drinks and one bringing food out. Not very good service from such a company get your staffing levels right. I wouldn't go again but I must say the toasted teacakes are the best I've tasted anywhere

Ordered two all day breakfasts this morning ( a treat for my husband and I ) we haven’t had breakfast out for over three years, very disappointed ☹️ the sausages were black not dark brown or any other colour, black, I asked the lady if they had any sausages that were not burned she replied that they were not burnt but well done Black to anybody else) and that they were all like that ?? Neither my husband or I could eat them as they were cremated. Very disappointed with the breakfast

Worst place ever. No trays. No sandwiches. All drinks on tap out of order and noedium cups. Long wait to be served. There was me, my daughter and 2 grandchildren. Fish and chips twice and lasagne? Nope haven't got! Ended up having scampi chips peas (peas un eatable) veg burger. Grandaugter wanted chips with her pizza but wasn't allowed. Carrots and more horrid peas. I went for a 3 fishfinger sandwich. Yuk!! Fish was black, bread crusts hard as iron. Oh and before got the food, an impossibly long time to wait. Annoying that I then went and paid over £100 on groceries!!

We decided to have lunch here, turned out to be a a bad decision.
It wasn't very busy in the cafe, I placed my order, and waited 35 mins for food to arrive.

My food (cottage pie & chips), was nothing but cheap and nasty. No taste at all and watery, the chips where mushed up oven chips just horrible.

The staff on the till hadn't got a clue what she was doing. We didn't complain as I just wanted to get the he'll out of there, never again!

Food was basically a microwave meal, The drinks were flat they had limited choice compared to what was on the menu 😒. And the children’s roast dinner was so by my 4 year old son wouldn’t touch it after one mouth full the roast potatoes were dry the beef was like bible paper and the gravy was like jelly. Absolutely Appalling from Sainsbury’s they should be ashamed of their selves as they hold the reputation at high standards compare to other competitors. Best supermarket café by far is burntwood Morrison’s.

Popped up for a quick lunch after shopping... blooming horrible is an understatement, cold chips, the beer battered cod looked and tasted bland, peas were so dehydrated .. Next time we want 5 minutes to ourselves ill go to KFC , only reason iv given 2 star is the front of house staff were lovely.

Cafe not busy apart from what looks like Sainsburys managers meeting, yet still told 30 minutes wait for food. Not staffed adequately for demand if that's the case!