Old Woking Cafe
33 High St, Old Woking, Woking GU22 9LW, United Kingdom
4.6
236 reviews
8 comments
8F32+5H Woking, United Kingdom
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Monday: 7–15
Tuesday: 7–15
Wedneasday: 7–15
Thursday: 7–15
Friday: 7–15
Saturday: 7–15
Sunday: 8–15
Tuesday: 7–15
Wedneasday: 7–15
Thursday: 7–15
Friday: 7–15
Saturday: 7–15
Sunday: 8–15
Friendly staff too
Thank you!
I did have one issue with the meal, there was a staple in the cake, I messaged them on Facebook messenger, they responded so quickly, especially considering I messaged them way past their closing hours. They were very apologetic and advised it happened due to them stapling the receipt to the bag, thanked me for giving them the details of what happened for future reference and they will have a think about ways to resolve this issue, but will still be using staples. I am just glad I was eating the cake and not my toddler or it would have ended a whole lot worse 😬 so if you have little ones, please be mindful when ordering, not just from here but anywhere, though I'm sure this was a rare situation, just something for us all to be aware of!
Like I say, can't fault the cafe for all they had done in response 🙃
I'll definitely be ordering again from here, I think the food is spot on!
Photos of the bag for the staff to see, I think the issue was the staples were abit loose so maybe just abit more care and attention is needed to staple the receipt on, I know it is difficult when the cafe is busy though and I definitely expect the cafe to be busy when the food is that good!... staple holes all sides of the bag.