Sustaines Cafe
Platform 2, GRESHAM ROAD Staines Railway station West Entrance, SUSTAINES TW18 4LY, United Kingdom
4.1
15 reviews
8 comments
CFJW+WP Staines, United Kingdom
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Monday: 6–19
Tuesday: 6–19
Wedneasday: 6–21
Thursday: 6–21
Friday: 6–21
Saturday: 7–19
Sunday: Close
Tuesday: 6–19
Wedneasday: 6–21
Thursday: 6–21
Friday: 6–21
Saturday: 7–19
Sunday: Close
I went in to buy a protein bar, when I had opened it up I realised it was extremely stiff and yellow (it’s meant to be white) I then looked at the date and it had been made in 2021. And that it expires this October. We are now in October 2022. I went back and told the cashier and he didn’t even look surprised. I asked for a refund and he refused. I asked to speak to the manager and he replied with the words “my manager is busy”. He stated he did not have the password to allow a refund bur when I started recording the situation he was able to mysteriously remember the password. I have pictures and recordings of all of this.