Morrisons Cafe
Ffordd Llanarth, Connah's Quay, Deeside CH5 4WL, United Kingdom
2.8
14 reviews
8 comments
6W7G+RG Deeside, United Kingdom
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 8–18
Sunday: 9–16
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 8–18
Sunday: 9–16
its Re-Heated especially the Chips (uch)
you wait for atleast 30/40minutes Fish in Batter tested Old and the Service was Shiti
wont be going there again have given them 3 chances now i wold Sack them all and start afresh enough said AVOID
So today, I’ve arrived to an empty counter, stood waiting to just pay for a coffee and cake, no sign of anyone, then stick my head in around the counter to kitchen area to grab someone’s attention, they see me, there’s a girl waiting with a tray for whatever else is to be added by the chef…. Did she need to be waiting in there though?
Still no one comes out, there’s now more people behind me, so I stick my head around again, and she picks up the tray, walks past me- doesn’t even acknowledge or look at me, and delivers the tray to a waiting guest,
They needed something like pepper or something additional so now she has to walk past us in the queue now again, keeping us waiting, and at least says “2 secs” but still no eye contact.
She delivered the pepper , comes back to checkout, there’s no apology for the wait, no eye contact, just “is that everything?” While looking at the coffee mug and cake.
I said yes, her next words were “£3”. No please, no thanks, no how was your day? Think this kind of customer service went out a long time ago .
It’s got great potential here, but please please set up some sort of rule that there’s always someone with decent customer care skills out in front of house - ye could make so much more money if someone was here!!! Thanks
Here though, I was completely out of order. I do apologise to the lady behind the kiosk, different part of the shop. She had done nothing wrong and I lost my head, my language was appalling to her and she definitely didn't deserve it. I am so sorry to her.
Ultimately, the cafe at Morrisons is not worth it at all. The service was God awful and the food is overpriced and very poor.