Morrisons Cafe

Ordered food in the cafe. Despite having bad experience last time (hair in my food) we decided to give them a second chance.

I wish we hadn't. When ordering the southern fried chicken burger one of the options was bbq sauce. This didn't arrive so I asked for it and was given a sachet of bbq sauce that I could have got myself. When I complained they eventually brought the correct dish of sauce from the kitchen by this time we had eaten the burger.

The half a chicken had the option of gravy. This also didn't arrive until we had eaten most of the meal. The staff just don't seem to care.

Avoid the cafe at all costs.

Absolutely filthy place twice in month visited there today was most recent. Tables dirty used plates everywhere. Floor looks as if it hasn't been cleaned. No serviettes. Quite sad as it used to be a lovely cafe.
Won't go back as it's a health hazard waiting to happen.

Another 30 minute wait for food and they never seem to have enough staff working. Today I had to ask for a number for the self service till, then a coffee cup as they had run out, then had a 5 minute wait for two forks. I quite like the cafe but so disorganised now that it's put me off returning.

After a 45 minute waìt for meal it was soggy like it wasn't cooked enough. Paid 50p for barbecue sauce that was the size of a ten pence piece. When complained was offered sachets of sauce wich was free anyway. Staff was nice but seemed over worked. Not the usual standard at Rogerstone.

Tables was dirty, food and latte was freezing cold 🤢 absolutely terrible also paid for a large breakfast which was like a child's plate! Then ask for some salt and surprise surprise we havnt got any!!! I certainly do not recommend this cafe.

Just walked out. Service appalling. No acknowledgment you are waiting for service. Ignorance at it's best. This used to be a real lovely cafe. Something very wrong. Someone needs to manage these issues as I was so annoyed I left the store without doing my shopping.

I love a Morrisons breakfast and I love the fact you can get it to takeaway. I love standing waiting to place my order whilst being looked at like I'm about to ask for a extra sausage. I place my order pay and sit and wait. 35 mins later I get up and ask if my orders ready to be told it's been ready for 20 mins but not been called out. Now I do like a dry up but this was horrible cold the egg was one of those rubber joke ones loads of grease in the box so heart attack to be guaranteed.

Before lockdown this was our go to shop for groceries and lunch every Saturday. Today we returned (July 2021) and weren’t disappointed. The fish, chips and mushy peas were restaurant standard and the chicken, bacon and avocado salad that my wife had was equally delicious. The staff are pleasant and professional and we are glad to be able to visit again, will continue to do so and I find it strange that the reviews on here are less than favourable. A great little “restaurant” which knocks not only other supermarket cafes into a top hat but also other Morrison restaurants we have attended. Well done Morrison’s Rogerstone.