Suzy Blake Cake Atelier
Rozel Stables, Stapleford Ln, Southampton SO32 2BU, United Kingdom
4.8
13 reviews
8 comments
WPVF+GC Southampton, United Kingdom
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Monday: 10–14
Tuesday: 10–14
Wedneasday: 10–14
Thursday: 10–14
Friday: 10–14
Saturday: Close
Sunday: Close
Tuesday: 10–14
Wedneasday: 10–14
Thursday: 10–14
Friday: 10–14
Saturday: Close
Sunday: Close
The cake itself looks very basic. My guests said it looked like ‘a fake cake you have for show’. It was completely unfinished on the top- There was a small hole in centre of the icing which was strange and the gold leaf was not across the top. As if something was missing?
I did send pictures of my flowers (for colour and type) and a cake inspiration from her own sight. To combine the style of the three tear inspiration cake with the two tall tears I was wanting, and colour and variety of flower for my day. The gold leaf was probably covering around a third of the overall inspiration cake, through 3 tiers. So I expected a similar ratio of gold leaf and white icing between the two tall layers of my cake, but instead there was maybe an inch of gold leaf around the very tip of the two edges of my 16inch cake. It looked very unbalanced and budget.
I said I would like flowers like the photo of her cake, but the style and colour of my bouquet, and was told ‘you will have one main flower….’ Etc. and wouldn’t discuss. Every response was a statement, she asked no questions. I honestly just don’t understand why? Her cakes look amazing through her instagram and we also had 160 macarons and paid over £1200. The most disappointing outcome. I regret choosing her. I understand what work goes into creating special wedding cakes and I was happy to pay what that costs. But honestly i found it unprofessional and did not get what I wanted at all. Because I was left feeling taken back by responses and I just didn’t know how to reply politely to such abrupt closed statements.
I had been recommended to Suzy by a previous customer.
I looked on the website which directed me to the Afternoon tea packages.
I ordered a afternoon tea for 2.
Suzy went the extra mile and offered delivery even though it was a bit outside her area.
When the Afternoon tea arrived the delivery driver was professional and wished my partner happy mothers day which was a nice touch.
But the best bit was the AMAZING food fresh sandwiches packed full of flavour and the cakes were out of this world!!!!😊
I will definatly use Suzy again and recommend anyone looking for a quality treat to spoil a loved one contact her 1st .