Patisserie Valerie - Ealing

I found the breakfast to be very large and well made. The eggs were done to perfection. Everything tasted fresh and was delivered in a timely fashion. The place is quite noisy with the coffee been blending so I'd advise sitting as far from the counter as possible.

The coffee was nice and hot although I expected a small side biscuit like you get in France but that doesn't occur here.

Pop up gallery space keeping people cheerful in lockdown . Opposite Patisserie Valerie - fab coffee!!! Different art each week. You can buy by phoning & they deliver .

Lovely breakfast there today, with my sister and my niece. Food came quickly and portion sizes were good. The staff, Berta and Christina, were friendly and efficient.

Food and coffee was nice, nice welcoming feel. Especially nice outside when it's sunny. Bathroom really clean. Only issue, emergency cord in the disabled bathroom was in an awful position and tied up, so too high from the ground. Unsafe for disabled users.

I CAN ALSO CONFIRM THE RECENT FOOD REVIEWS.

Their food is readymade accept some hot food, it’s expensive for what it is. Salmon Bagel and Avocado breakfast is nice.

The cakes were dry and it did smell like canalisation problems.

The patisserie is not French but Belge and you will be judged by certain staff when you go inside.

The amount of cakes, patisseries and food wasted at the end of the shift is a lot despite having 8-10 homeless people on the main road.

If you are looking for a job, read the reviews others have left before you or customers review as the management is awful from the abuse to the pay etc. I can’t confirm that all the negatives about working for the branch are true (feels like modern slavery).

Bad experience, yet again!

My wife telephoned and reserved a 8" Double Chocolate Dream for my daughter 7th Birthday Party which was taking place on the following day, we collected the cake from Ealing Branch at 01/10/2022 - 15:03 receipt attached, the cake was boxed and brought from the kitchen, we were shown the top of the cake and wanted to confirm if the cake was fresh, as we had previously bought the Angelica Gateau and the cream was not fresh. The lady confirmed the cake was fresh and apologised for the previous experience and said if you have any issues with this cake please come back and let us know.

Birthday Party 02/10/22: The cake was removed from the fridge 15mins before presenting to my daughter her sad looking, lopsided cake!

03/10/22: Returned to Ealing Branch to speak with the manager and showed him the photos and he did not seem interested and told me to email customer services, emailed them on 7/10/22, Result - No response.

The cake was disappointing and not fit for a Birthday!

Update: I thought I’d get a cup of tea and a slice of chocolate cake. I went to the counter, placed my order, asked if I could sit inside, and was told that was fine. There is a large sign ‘please wait to be seated’.
I took my seat, a waitress came and cleaned the table. Then I waited and waited, and finally I went to the counter. The staff apologised. I’ve got a 10% discount off my order for tea and cake: about £8 plus change.

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Average & overpriced.
And slow! I’ve composed a new review and the staff Armfelt still ignoring me. The old lady next to me gave up and had to approach a waiter to get a menu. I’ve included a pic of my table.

I ordered a birthday cake from Patisserie valerie on Friday morning and arrived the next day in the afternoon. We'll packaged and with dry ice to make sure it stays fresh. Thank you