Viona Patisserie London
18 Station Parade, London W5 3LD, United Kingdom
4.5
76 reviews
8 comments
GP67+28 London, United Kingdom
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Monday: 9–19
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–19
Friday: 9–19
Saturday: 9–19
Sunday: 9–19
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–19
Friday: 9–19
Saturday: 9–19
Sunday: 9–19
Really friendly and kind service too.
We asked for 1 sweet each at the counter of 8 different items and pointed at each one.
He then just shoved in random cookies we did not choose, multiples of each, and would not take them out despite me stating we didn't want them 4 times (not an exaggerated number of times).
He only took them out when another guy came out (I think one of the chefs) said give what we are asking. He still gave us a duplicate of something, but it was at least a cookie we had asked for.
Reason not a 1 star review as have come here before with supportive staff who have talked me through how to order a bespoke cake from them. Was nice and light with fresh cream
If this happens again, I will take my money elsewhere