Coast Cakes
Georgian Way, Bournemouth BH10 7BX, United Kingdom
4.7
13 reviews
8 comments
Q46C+V6 Bournemouth, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
We spent a long time going through the design for my Grandads special 80th birthday cake. We had requested for specific wording which was special to my Grandad to be on the cake which Jenny interpreted differently and put different wording. This meant we had to change it ourselves at the venue.
She also charged an extra £45 for details which were certainly not to show for on the final cake. The details looked rushed and messy, making the overall cake disappointing.
I messaged Jenny the day after the event to explain this to her as she was highly reccomended to myself. Jennys response was 10% off my next cake, i had no plans to make another purchase therefore i requested 10% off my original cake. This would total £27, not even the £45 i paid for the extra details.
After this message Jenny has not responded to any of messages. 4 chaser messages and 2 weeks later, i have still not had any reponse from Jenny which is extremely disappointing. This review was my last resort which i didn't want to leave but haven't had a choice. Won't be ordering from Coast Cakes again for this reason.
It was delicious and everyone at the party thought it looked great. Will def use again when we need the next cake.
Thank you.