Forest Gate Group Ltd

Absolutely dreadful. Twice I have used Forest Gate to diagnose problems with my Vauxhall’s and twice I have been left with a huge bill and an unsatisfactory solution. In 2017 they totally stripped the engine on my Insignia before telling me they couldn’t repair it. £900 spent and the engine left in bits. Fast forward to 2022 and I take my Mokka in to get the parking sensors repaired, £90 diagnosis quickly escalated to £318 to take the bumper off, then they couldn’t get the £129 sensors for five days so it either stays in the garage waiting for the part or I can have it back but it’s another £220 to take the bumper off again. Whilst this is all going on they said I also need a coolant casing or was it a water pump, they weren’t sure but probably both, total bill £1100!! The end result? I took the car back and in exactly the same condition as I took it in but £318 lighter. Thanks again Forest Gate, you really are the worst garage I have ever used.

Great company to deal with, these guy know there stuff. Very professional, they go out of there way to please.

Super Friendly, Professional and Courteous service from Danielle and all the service team. Nothing is too much and they are very honest with pricing. Highly recommend!

Well what can I say. Just purchased a car from here and great to find good old fashioned customer service. The garage is a good hour and a half from me yet Diane was brilliant sorting everything out ready for collection. Nothing was to much trouble, no pressure selling and a fantastic after sales service. Not many companies still offer this kind of service

Outstanding service from Marcus at Market Harborough. Went above and beyond to give excellent customer service and a positive experience. Highly recommended

Had a problem with my car and needed to know whether it was safe to drive. Couldn't fit me in for over a week. Been looking at buying a new car.. but not from there..

They were fantastic. I cannot thank them enough. I did not buy my car from them but they still treated me like royalty. They went through all the dashboard dials and taught me how to tune the radio. So patient and so kind. A big thank you.

Oh dear. Took my car in for a service and MOT. When I dropped it off I was told it would we cleaned and valeted. When I picked it up, neither had been done. Also, the door seal that I had asked them to re-attach was held with tape, apparently, I was told when I went back, until the bond had set, but they had forgotten to remove it. Not very good 4/10