Oakleigh Cars

We recently purchased a Range rover sport from Tommy at Oakleigh cars the whole experience was a pleasure and hassle free. The vehicle was exactly how it was described on line the salesman was thorough with regards to all the paperwork and deadlines we had to meet. Tommy made us feel valued as customers and we would recommend both him and Oakleigh cars to all our friends and family a trust worthy reputable car sales who could not do enough to ensure we were happy.

Excellent Service. Oakleigh Cars purchased my vehicle and made the whole process simple. After agreeing a price over the phone they left a small deposit and would pay the remainder on pick up provided the car was as described. Next day they collected the car and paid the remainder without question. Thanks Chris for an excellent service.

recently bought a car from this dealership and wanted to mention how professional and efficient they were, Tyrone the salesman was very flexible with us viewing the car and let us view the car in his own time which was more convenient for us as we travelled from quite far. The service was second to none knowledgeable, honest and quick, there was no hard sell either and Tyrone was very relaxed and left us to look at car and to also test drive it. They turned the car around in a couple of days for us to come and collect without any problems and cleaned thoroughly. We would highly recommend buying a car from here.

For anyone reading this: this dealer has since delinked this location from their website. BEWARE. They have now created a new location on google with a new name 'OAKLEIGH MOTORS', although there is no mention of this name on their website.

I wouldn't give even one star unless that's the minimum I need to select to leave a review.

My car was sold by Oakleigh Cars on the Fri 18/09/20 with the promise that the funds due to me/my finance lender will be settled within 14 days. 14 days arrived and went. I'm now exactly at 63 days (9 weeks) and still no sign of settling the funds. My car was under PCP with me having a contractual obligation with a finance lender and am STILL contractually obliged to settle the funds. I have lost complete trust on oakleigh cars, their excuses so far have been lame referring to the covid-19 situation - they were isolating, they were on annual leave and now they are working from home!! I didn't realise working from home would be a reason for not settling the funds.

The only reason I sold my car before the PCP ended was because I lost my job due to COVID. But the sole purpose of my sale is defeated because am still under contractual obligation with the lender. This has drained all my energy and am so frustrated with this dealer. I have now raised a formal complaint with my finance lender and will be subsequently raising one with trading standards.

I would caution you to stay away from this dealer if you are ever thinking of selling your car through them. Be prepared to wait for months (if it will ever be settled)...

Attached is the photo of my car they sold - parked in their premises with their banner behind the car. I also have a copy of their advert, will upload here as soon I find it.

Absolute liars! Brad has done nothing but lie throughout the process of buying a car. once it was delivered the car is a mess! the paintwork is full orange peel affect, dents all over it, lied about new tyres. DO NOT USE THIS COMPANY

Worst experience with buying a car I have ever had. Car delivery was changed 3 times resulting me in having to pay administration fee to my insurers for the amount of changes I made to ensure I was insured. Then was left without an insured car for 3 days. Then I received the car and it is faulty. Was told I would receive a call from aftersales to arrange the repair and am yet to receive this call. They then told me the finance on the car I part exchanged was settled and it still hasn't been. Constantly chasing them and still waiting for the many issues listed to be resolved. Wouldn't recommend them and am considering cancelling it completely.

Nothing but trouble from the start. I bought my car in January 2020 after driving 100 miles to view it, I was told there were a few things that needed sorting and could I come back the week after to collect.
Small details so you would think easy to resolve.
Car had a puncture, door handle part missing and the wheels needed to be refurbished, along with all the documentation that came with the car.

The car was advertised as having full Audi service history.
Arrived the next week to be told all of this had been taken care of..... nothing had been done except the wheels which now as they weren’t refurbished properly the paint is now peeling off them.
I still haven’t received the full service history and nobody returns emails or calls.

Handle part got sent in the post in the wrong colour and I got told I could find someone to spray it for me. Then got told they’d send me it in the correct colour- I’m still waiting.

Spare key doesn’t work.

Puncture wasn’t repaired and I found that out while driving back on the motorway.

Got the documents (no full service history) drip sent to me over months after I was constantly chasing for them.

I did however get fines through the post on the car I part exchanged with them.

I have been passed around from one person to the next, Spencer, Leigh, Elliott and Rob and still have nothing resolved.

AN ABSOLUTELY APPALLING “PRESTIGE BUSINESS” AND CUSTOMER SERVICE.
I’m sure there’s still things I have missed off.

Never did end up leaving a review for this place but i recently purchased a new phone and the managers details of Oakleigh Cars came up on my contacts which reminded me to leave a review of my experience.

Long story short is...A few years ago I asked Oakleigh Cars to sell a performance Audi for me. They took good pictures and listed the car for sale. What ensued was a complete lack of contact, zero transparency and shocking service.

I left my car and the keys with Oakleigh Cars to sell and to take interested people on test drives. To my knowledge in the space of over a month it had only 1 test drive. I intervened and asked to take my car back. When I got inside, the car had somehow clocked up 600 miles!!!!! The 1 test driver either drove to Scotland and back or the employees at Oakleigh Cars have been taking my car out for their own errands whenever!

Further to that, I found used McDonald’s wrappers under the seat...which pretty much summed it up.

Typical wheeler dealers. You’d have better luck buying or selling a motor with Del Boy than with these crooks. Avoid like the plague.