We Buy Any Car Ealing Dorset Road

Don’t waist your time!
Awful experience!!! If there was an option I would rate them 0 stars!
My husband and myself booked an appointment this afternoon for a final valuation after having the first one online and where “greeted” by a extremely unprofessional member of staff!
We were first left waiting by the carpark for ages ,when the member of staff arrived told us that he was running waaaay behind schedule so he would be at least half an hour or longer and without even looking at the car (which is in superb condition) said straight away that anyway... just to let us know.. whatever the online valuation was .. it will drop down at least of a couple of hundred pounds +fees !!
We asked roughly of how much he thought that they would drop it as we could have gone for a coffee and wait for our turn... and in a second a “couple of hundred pounds” got to £500-£600 or more !
Again... without even checking the car!!!
What kind of game is that???
Is this the way you treat your potential customers???
He seemed not bothered at all about checking out our car and was clearly rushing to get to his other customer (which had a far bigger car than ours .. so definitely more commission for him than our Fiat 500 would have given him) !
When I suggested that we could wait for him to check the car once he was done with the other customer, he looked kind of annoyed and repeated again and again...and again... that he would valuate it anyway way below the offer we got online !!!
Extremely disappointed by the unprofessional service we received!!!
DON’T WAIST YOUR PRECIOUS TIME WITH THEM!!!!!

A very disappointed Customer!

I sold my BMW 5GT to We Buy Any Car (South Ealing) without any hassle or fuss. I got very close to my online valuation and was out in 20 minutes. The man to see is Raj who made the whole process really easy. Great Service!

Don't bother to go there. Booked an appointment online for fixed hour as I value my time, the agent was ready to speak to me over 20 minutes later. Also worth to mention, online valuation is not respected here whatsoever, agent prposed 25% less than online estimate, although the online estimate supposed to be guaranteed for 7 days. I would rather go to local second hand car dealer and negotiate honest price.

Absolutely terrible experience. Was quoted £380 online for my fully functioning 15 year old hatchback. The price was then revised down to £50 after the car was checked over in person, with very cosmetic scratches and blemishes accounting for a £215 reduction in value vs the average car of that age (which is completely untrue, as the car is in excellent condition for its age). Amir then went through a ridiculous exercise of pretending to "call his manager" and getting special permission to move the price up, which he did in a farcical live demonstration of how strict his online pricing tool was in letting him change the offer. He then claimed he was in fact the manager and nothing could be done to move the price beyond £177, even after I showed him a quote for scrap for a similar price. Amir then brandished a letter with the met police logo, without actually letting me read it because it contained "sensitive information". This letter was supposed to be proof that all scrapyards are crooks and will joy ride my car and leave me with speeding tickets. I have now sold my car for scrap now for £3 less than WeBuyAnyCar were offering, as I would rather the car be destroyed than provide any commercial gain to such a dishonest trader who treats customers like children with ludicrous negotiating tactics. I would advise anyone to look elsewhere!

I sold my car last week and had a lovely experience from start to finish. Amir at the branch was super friendly, honest, transparent and helpful. Ahead of the visit I did a quote online. I've had experience in the past of selling a car with We Buy Any Car. Therefore aware quote is just that they check the vehicle over. Amir called me in the morning of my visit to confirm I was running on schedule and check I had all details required. When I arrived and went into the office he greeted me well and said he'd be up in a moment to inspect the car. At every step of the way he explained he has to check the vehicle against his check sheet. I was satisfied with the inspection and the explanation of what he has put down. Thanks Amir for the excellent customer service.

Sold a car here yesterday dealt with Amir, what a lovely genuine guy. Honest and quick sale of my car for a reasonable price. I know i could have got a few hundred more selling privately but for the hassle that comes with this, i am much happier i went for this option.

Will be using the service again thanks to Amir represented the company perfectly.

I visited Ealing branch today and sold my Audi A3. 5 stars for Amir who was very helpful and professional and is slowly trying to raise the view on this business (considering the bad reviews) by being fair which is what I personally ask from any business. Pricewise - not great - don't forget they'll want to make a profit from re-selling the vehicle further. Thanks Amir, I fully appreciate your professional service.

Thank you Amir Shah, we came in today this morning and you were absolutely amazing 👏 kind and really helpful, your a credit to webuyanycar. If you want to sell your car I would 100% recommend you visit Amir he gives you his time and he is genuinely a lovely man. Thank you soo much for today. Christina