Fleetwood Car Centre

Just purchased a car from Fleetwood car centre. The service was excellent and I was given a great trade in price for my old car. I would like to thank Simon who was very helpful, professional and patient with my many enquiries. There was a few advisories came up on the mot and the showroom manager David sorted them all for me. Highly recommend this company.

Such an easy and professional service. Made selling my car a very good experience. Highly recommended. I also bought a car last year, fantastic car and again such a quick and efficient experience.

Just bought a car from FCC. Love the car. Trade in on my old car was brilliant. Dealing with Pat was smashing. Very helpful in all aspects particulary with changing over private plates and thank you Andy for putting them on! Great job guys. Wouldnt hesitate in giving my recommendation. Thanks again. Deb Jones

Had an absolutely amazing experience sorting my new car out, David was helpful from start to finish and was in full contact with me each step of the way which was great with working away I couldn’t deal much myself with the process!! Excellent customer service!

Just bought a car from the team at FCC, the customer service from Ben was outstanding, he kept me informed at every stage of the purchase, he sent me over a nice little video of the car with some detailed pictures, definitely worth looking at the fleet of quality cars if you're looking for a new one.

Bought a 2017 MINI Cooper S from Fleetwood, from start to finish the team were brilliant. More than happy to provide any information needed, the car was in great condition and made a 6 hour round trip worth it. Special thanks to Simon and David for being so helpful!

Quality reliable cars at decent prices.

Always a pleasure to buy a car from them. This was our 2nd purchase and am sure not our last. They only sell quality reliable cars so under £3000 isn't their style. The service is polite, helpful and not pushy.
After service also excellent as just reported a slight fault on electric window and they sending an auto electrician to our home to fix. Cannot get a better service than that. We highly recommend as does our mechanic. They have good reputation hence our loyalty.

Carla Winkle reply, referring back to my previous review as I am unable to reply to your comment.

I would like to point out the FACTS !

Whilst I appreciate you have given your time with a prompt response, I will like to add the following:-

- You mention that you returned my vehicle too me at my home, no, if you remember you brought it too the pub where the car broke down (images attached).

- You only returned my original vehicle too me under duress, as initially you said too me use your vehicle breakdown cover too bring it back here.

It is a logical explanation however, given the fact and the circumstances we found ourselves in and that we had just bought the vehicle, we felt the onus was on you.

- Not at one point did you seem bothered, when I was in tears over the phone, I suppose you wouldn’t have having just taken near on £6000 from us for a not fit for purpose vehicle.

- I feel as though In my opinion and many others who have given you a 1 star for the shocking customer service, that this decision is justified.

- We are still without a V5 logbook for our current vehicle, yes the DVLA have stated that not having a logbook does not stop you from driving it however it stops you from selling it.

- After all of this experience buying from you this has made us weary of buying from a dealership.

- The MOST upsetting and disappointing FACT of all is that not once have you apologised.

Regards.