Phillips Of Llanelli

I just want to say a massive thank you to all of the staff at Phillips of Llanelli. Someone reversed into my car, luckily they left they insurance details. Phillips of Llanelli contacted me so quickly and dealt with the issue in such a professional manner. I'm so impressed and love the job they did. I just want to say a massive thank you for the work you did. I'm so happy!

Friendly lady working on service counter. Free drinks and wifi while you wait but that's as far as it goes. Took brand new 3008 in twice with gearbox whine and they agreed there was a noise in the gearbox but advised me to keep driving it until it got worse as it would be easier to diagnose. They had no idea what the issue was with the gearbox but were happy for me to drive my 7 month old baby around in a car with an undiagnosed fault.
Took it to the swansea dealer instead and they advised that HP should not have taken it in as as they are no longer a Peugeot dealer.
Shocking.
I'd recommend the lovely lady on the counter gets a job in a better dealer as she was great.

Extremely disappointed with the service at Phillips their lack of communication was appalling. The car was taken in on the Friday and not received back until the following Thursday. We had to consistently contact the garage to ascertain what was happening with the repairs. The final straw was Phillips quoted us the cost of repairs however when we eventually was able to collect the car they added an additional £49 to the bill. Won't be going back and wouldn't recommend the garage to anyone. Beware!!

Very professional service with a friendly family feel, highly recommend this company.

After someone pulled out into my door I was lucky enough to be put through to HJ Phillips for repair. The colour match is perfect, they even got the decals for me. The door works better (it was a little stiff!) Its in better condition that before the accident. Everyone I spoke to were lovely and helpful. I do have work I want done and I will be bringing her to you.

After a brief telephone conversation with Ruth the Service Advisor I booked my Partner van in with an Ad Blue fault. Once in the fault was diagnosed quickly, they had the part in stock and I was fortunate enough to have the vehicle fully fixed and drove away an hour later. Very happy. :-D

Had my car for bodywork arranged via my insurance company and in regard to repair it was very good. However in the process of taking my car away the car was splattered with paint. It wasn’t there when collected but was on return. Refused to put it right saying I must have done it ! Had to complain to insurance company. Will NEVER use again. Very poor attitude to my situation, appalling customer service. Suggest AVOID!

Peugeot and Citroen authorised main dealer workshop. Excellent customer service and very professional. All work guaranteed. Other makes and models also serviced and repaired.