Autotech of Wandsworth Ltd
40-42 West Hill, London SW18 1RX, United Kingdom
3.8
32 reviews
8 comments
FQ4X+RC London, United Kingdom
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 9–15
Sunday: Close
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 9–15
Sunday: Close
Absolutely faultless - Very friendly and happy with the service. Only after did I see the negative reviews but far from the service I received.
I booked an MOT through Fixter who have 4 stars on trustpilot so I thought I was in safe hands. I get an invoice of £500 for work that needs to be done. I agree to these jobs but then afterwards I am told they need more time on a leak so they wanted to charge me more. I decline and tell them we agreed on a set price and not paying more because they were doing the job slower than anticipated. Eventually they agreed.
I go in to pick up my car, nobody knows where the car is. It took them 45 mins (driving around the area) to find it. At this point I think it's getting a bit ridiculous.
I get to my car (with the MOT certificate) and i notice my Engine maintenance light appear on my car, bearing in mind it was OFF prior to leaving it with them and also is illegal to pass someone if they have this light on.
I go straight back to them and they said they would take a look. Next day I get a call saying it's fixed, I drive back home with no light but the next morning the same thing happens so I take it back.
Their argument is that they tried, and during the MOT the light was not on so this is not their responsibility anymore!!! So refused to help me because they claim it's also not in their warranty, I kept insisting and after almost two weeks waiting, I'm still with a certificate but a car that is in worse condition than it was prior to leaving it with them.
Overall they are not useful, they are simply happy to do a terrible job and rip you off. Unfortunately I did not know until it was too late that my car was being fixed in this garage in particular, otherwise looking at the reviews now, I would have definitely avoided this place.
A close friend also had the same experience with them.
Well priced you feel your listened to and they do a great job .
No glamorous reception but
For
MOTs walking distance for a coffee whilst you wate and they will call when ready .
I was really at a loss as to how to sort out the problem as the (new) battery was draining overnight & each time I’d go to drive the car it wouldn’t start. The Autotech guys took it for a few hours (I was nervous as usually I’d only go to the dealership but I was at the end of my tether). The guys diagnosed the problem (an ill fitted battery which Kwik Fit Wandsworth hadn’t reset the system for, which is required on Range Rovers). It was diagnosed & fixed within 3 hours (something which 4 Green Flag technicians had struggled to do). I was charged very reasonably for the work (less than my new battery that Green Flag advised I get).
Really brilliant, knowledgeable & friendly service. No frills but looks can be deceiving - I would recommend every time & will be going back!
Cheers guys, you saved me from a nightmare RR breakdown merry-go-round.