Autonational Rescue

DO NOT USE THIS COMPANY. The computer system does not work for this company. If you have more than one policy for different vehicles they it get confused. They've over charges me by due to their refunding fees and I am out now of pocket. When I have needed to call out the company they attempted to try and charge due to their own system not matching up the correct details. They will blame you for issues in their own computer system and whatever 90s computer and website system they use will make sure you will get over charged, or charged without your knowledge.

After being with Autonational for 6 years I had to use them twice last month. Hassle free in getting information to them and swift efficient service in getting me recovered.Comprehensive cover at realistic price. They use a network of recovery companies and dependant on nature of problem will endeavour to get you going. My daughter has had to use the on 3 occasions, always ensuring that there safety comes first. I will continue to use Autonational and would not bother shopping around at renewal.

Autonational Rescue. These are the best at what they do. Over the years I've tried a few rescue outfits and none compare with Autonational for cover and customer care. April this year brought a change of car. I've had this before with other companies and it's sometimes costly and sometimes just a nightmare.
A simple 3 minute call from where I got the car and Autonational had changed all relevant details, no loss of cover time, no penalties, no extra payments. All done in a pleasant quick call and right now (December) I've renewed for another year and that is now 4 years in a row with NO increase in payment.
Full cover for a great price and customer care second to none.

I just called to add an additional car to my policy. The Agent (Tina) was absolutely incredible in helping me select the right policy for the van and car. I figured this would be a typical 20 min fiasco. Nope, fast super friendly professional service from this incredibly nice lady. She had my cover in place in less than 5 minutes!
Thank you so much,Tina, it was an absolute pleasure to speak with you and do great business. This was customer service and satisfaction at it’s very finest!

Disgusting company. Sold my father a totally inappropriate policy over the phone. As soon as documents arrived. He tried to cancel. Told he didn't have a 14 day cooling off period as he agreed over the phone. Wrong, that is the whole idea of the cooling off period and it is a legal requirement. They are now charging a cancellation fee. Sad thing is I recommended them. All they are interested in is money & miss selling services.

Really good vehicle breakdown cover for an affordable price

My father recently called to change some details on his policy. He was advised to do this online, he'd already tried this and explained it hadn't worked, but again was told to make his changes online. He said he'd try but he's a 70 year old gentleman who's not very tech savvy. The operator on the phone finally agreed to change his details, but was overall very unhelpful. After his details had been changed, she cut him off mid sentence, and abruptly ended the call.

Been this company for 8 years very pleased on help I had to get car from house to main dealer due to bad misfire. This was 1st time I needed to call out.