Whitehill Service Station

Lots of issues/repairs and dealer doesn't care

Purchased a 3 year old Nissan Qashqai from Barclay Wood Motor Co back in September and have had problems from day one. I have contacted the owner and he quite simply doesn't care.

In the first month of having it, I had to claim on my insurance to fix the windscreen which was badly fitted by this company, replace brake pads, carry out internal and external bulb changes, battery issues, replace all wipers and fix the auto wiper system. The car has also been juddering from day one and the latest diagnostic is that it will now require a new clutch which costs hundreds of pounds. All this was immediate from driving this vehicle away from Barclay Wood motors.

When I mentioned the issues to the company the owner Nic simply said that it was a good price and when I told him that as a dealer he had a legal obligation to outline these faults before selling this vehicle he failed to respond. He also told me that this vehicle only had one previous owner but when the paperwork came through, there was two listed on the paperwork as well as failing to also give me the radio code.

All in all, a terrible purchase with hundreds of pounds of repairs, lots of stress and a dealer that doesn't care.

My advice is to take a mechanic when going to see any vehicles sold by this dealer as you have virtually no chance doing anything about any problems after you drive away.

Would just like to thank the staff at this garage after having Tyre trouble , the lovely chaps arranged for new tyre and even picked my daughter up from college . Thank you so much made a very stressful situation bearable.
Tammy

Always excellent service very personal and my go to garage. Always friendly and great value.

When Clarence worked there...was worth the visit...just to hear him moan about every day life... But they've sacked the old winger ♥

A considerate, professional and efficient Service Station. I experienced this as a result of being stranded due to worn out break pads. The best service that you would want to recieve having been in such a vulnerable position. Thank you

Honest and helpful team. I won't take my vehicles anywhere else !!

The most genuine, friendly and positive team you can find in the area of Henley. Not only they are transparent with their times and availability but they also have fantastic skills and will always provide you with detailed information about the state of your car. I've never felt so warmly treated by a car mechanics in the past and I wholeheartedly recommend their services ❤️

Known this company for many years. They offer a good and reliable service. If your looking for an honest garage you've found one.