Good sharing concept, but needs lot of improvements in terms of quality of tech used, customer service and reservation management. It's economical and environmental friendly, but if we don't get a better service, hard to use it. Most of the time, the inside tech doesn't work, so as the mobile app. Car condition is okay though.
T. Tashi2 years ago
They are thieves. I advise you to take pictures as much as u can before signing especially fuel and check your emails carefully. I received my car and everything was okay so I made my way home however when I was half way back, I received a call from enterprise saying that they will charge £13.00 for fuel. I said that I am coming to show you proof of the petrol. She said that we are going to close in 2 minutes but I reached within 2 minutes and I showed them the pictures of the fuel gage but she refused to acknowledge the pictures and made excuses by telling me that I need to check my email even though they did not tell me once before to check my emails. I was charged £13.00 for no reason. They are nothing but thieves.
