Red Cow Hand Car Wash
7 St Laurence Way, Slough SL1 2BW, United Kingdom
3.3
60 reviews
8 comments
GC36+96 Slough, United Kingdom
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Monday: 8–19
Tuesday: 8–19
Wedneasday: 8–19
Thursday: 8–19
Friday: 8–19
Saturday: 8–19
Sunday: 8–19
Tuesday: 8–19
Wedneasday: 8–19
Thursday: 8–19
Friday: 8–19
Saturday: 8–19
Sunday: 8–19
ABSOLUTELY SHOCKING AWFUL EXPERIENCE!
Not only was my car not cleansed effectively , my seat lever handle was snapped off & broken into pieces by a member of staff who hadn’t had the decency to even let me know he’d broken it! Instead after leaving I noticed it was broken and left on the floor in my car.
Noticing this i immediately returned to the car wash and told the members of staff what had happened and asked to get in contact with the owner, the men there were disgustingly disrespectful & there was not even one apology or any cause of concern! One member of staff even had the nerve to mention I stress too much ’ frustrating me even further and another had said ‘ I talk too much’! I honestly have never experienced such disgraceful service from any business!
I mean the very least I was expecting here was the person who broke it to at least have let me know this whilst I was there simply out of respect for his wrongdoings.. or even apologise & take responsibility for the damage. I then got told it’s ‘ something small’ so I questioned if that’s the case why don’t they order me a new lever & replace it for me seeing as they’re primarily responsible for breaking it in which they didn’t agree to.
I got in contact with the owner and he spoke about compensating me and didn’t respond the next day! A week later he had the audacity to only return the money paid to wash my car but didn’t consider the costs I had to pay to replace the lever! This place and the staff including the owner is utterly disgusting! They don’t have any concern for customers what so ever!
The handle being broken wasn’t as much of an issue but the service received was beyond appalling !