Wave Hand Car Wash
97 Clive St, Cardiff CF11 7HN, United Kingdom
3.8
57 reviews
8 comments
FR87+64 Cardiff, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
After 2 hours they called me saying it's ready, but when I came to pick up I was shocked!! to see the job they had done!! the seats and carpets were still dirty as they have done nothing for them, when I spoke to the manager he said you only paid£50 it should be£60 i said why didn't you say that at beginning . I was really disappointed i will never go again to this place . Avoid avoid AVoid!!!!
If you are planning on charging your customers more because you think the car is dirty you should agree this before hand before cleaning the car, I have never seen this sign either or have you in several years ever charged me more than £15.
With this attitude I have received is disgusting and I will not be using you anymore, therefore I will take my business elsewhere!
I'm response to your comment...
The car wasn't burnt by bird poo, once I highlighted it to your staff and it was washed off there were no issue. In reference to the price, I never once tried haggling you but I must admit the service is appalling. Well done for acknowledging this is the UK, you should also be familiar with that you must be fulfilling the service that you advertised for the money you're requesting. You asked for payment before the job was finished and I highlighted the areas which needed cleaning and the jobs which hadn't been completed that were on your advertisement, you sent your staff to work on other cars. Its comical to see you contesting my review.