Surrey Carpenters

Outside the house, Rafal made and installed 2 doors with framework. The doors and frameworks are sturdy, secure and fit well. Rafal is pleasant and friendly and cleared up well afterwards. His standard of work is high and we would be pleased to use him again.

Rafal is working with a clear budget. No unexpected things are happening in the planning. The result is what we wanted. Rafal made our vision come true! Thanks Rafal.

Rafal completed an extensive project for us to the highest standards. We had our bathroom and kitchen redone, and wouldn`t have made it this far without his help with preparations (space arrangement, functionality, product compatibility, etc.) and hard, and amazing work to make our dreams come true. He handled it so well. Can`t recommend his services enough. We will be looking forward to hire Rafal for the upcoming project that is scheduled for this year.

The 2 week project which was meant to be completed in Dec 2018 is still unfinished to date 10 July 2019. It has been 7mos now. Rafal has demanded for upfront deposit and I paid over £11K. He has worked hard at the beginning but later the work has been rather slow until there's been no activity over the last few months. I keep chasing him to finish the work but he never runs out excuses e.g. experienced power interruptions (can you believe this??)so unable to complete work, has been a victim of on-line fraud that's why he can't focus on work, ill, car accident, faulty equipment , paint needs to dry up so can't proceed with the next step, can't come to site because he is working on my furnitures and the list of excuses can go on and on.
I have learned that he is working on other projects, unfortunately I am the unlucky one as I am now the last priority. This is because he has already collected the money which is equivalent to 90% of the the total project cost when the project is just about 60% complete. Obviously, there's not much motivation to complete the work as the money has already been collected anyway. I have requested for partial refund so i can move on but unfortunately, it is unlikely that he will give my money back. He promised to complete the job soon but I can't rely on his word anymore as he never runs out of excuses. Beware when you enter a contract with him. Put a penalty clause for delay so you are protected- my mistake!!! As to the deposit, choose a tradesman that has a running capital to do the job and not a tradesman that relies on client deposit to be able to start the work as based on experience, once the deposit has been used up, there will be no option but to accept more projects. Really bad experience and hope you take my advice so as not to experience what I have just had.

Excellent work. Very thorough, diligent and conscientious. Practical advice always given. Really pleased with results. We have a world class bathroom for an every day price - fitted with care and precision. Excellent value for money! Highly recommend!