Wrennalls Group Limited

Fantastic carpet cleaning and Upholstery cleaning company. Book over the phone, nice friendly staff and got an appointment for the day I needed. Turned up on time. Friendly technicians, professional clean of my living room carpet, hall, stairs and landing carpets and two bedroom carpets. Carpets where dry in 30 mins as advised. VERY happy with may carpet cleans. Wigan

I was filled with dread when I accidentally spilt yellow and orange curry sauces onto a cream upholstered seat cushion in my new motorhome. Thankfully I found Wrennalls in my locality and they agreed to try their best to remove the stains. I am greatly relieved to report that after their efforts, there is only a very faint shadow left where the severe discolouration was. I strongly recommend that you try this company for any problems of this nature before considering replacing the article.

On 18th February 2020 this company came to clean my carpets. I could not believe the results, all stains removed. The technicians were very efficient and the products they used were fantastic. Also carpets were dry in 30 minutes. I had all my carpets cleaned and are so very pleased with the results. I will definitely use them again in 12 months.

Stain not removed and carpet still wet 24 hours later despite using a dehumidifier.
Contacted to complain, but not got back in touch. Extremely disappointed.

Great service, have used them before and will do again.

Shaun and his team have just completed an office and reception clean for our business. Quality of cleaning is excellent, all flooring looks like new. Staff worked hard and completed cleaning within allotted time scale. Recommended

Used this company to clean our office carpets and factory floor. Great service & friendly knowledgeable staff.

I have used Wrennalls carpet cleaning services several times in the past, and like the rest of the reviewers I have been very satisfied with their work, but not the last time.
The carpet cleaning (bungalow Lounge and hall) initially seemed, very satisfactory although the drying time was over an hour and half.
After about a month I started to notice soiled areas developing, particularly on trafficked and sitting areas. On the second month I contacted Wrennalls requesting that when they were in my area to check the carpet. Promise of a call back did not happen, same on my second call, same on my third call. On my fourth call I spoke to a lady who was very rude, but did promise to call me back, and as with the previous promises this did not happen.
Something has gone wrong with the cleaning process, the carpet is now dirtier than before the cleaning. For whatever reason the carpet is now contaminated with residues attracting dirt. Wrennalls will not examine the carpet to identify the problem. There appears to be no quality control in the Wrennalls organization

Thank you Wrennels for your reply
A small correction to your reply, I raised the problem with you after 2 months not 3 months as you stated.
We all have problems with the pandemic but still another 2 months has passed without any contact from you
This is very poor service when problems arise

Still no contact from Wrennalls Jan 2020
Poor service and now to lazy to correct their work