New Look Carpet Care Ltd

New Look Carpet Care Ltd did a great job cleaning fitted carpets. The end result was what I expected - the carpets look almost new, and feel very soft. The professional who carried out the work seemed very knowledgeable and personable, and the customer service on the whole seems great. I particularly appreciate the customer-satisfaction guarantee (that they would do the job again if I wasn't satisfied) and would definitely use the company again.

Highly recommended. I had two sofas, a chair and stool cleaned and treated. The process was clearly explained both during the initial visit to obtain a quote and again by the technician on the day. The technician arrived promptly on the day and completed the work in the estimated time. The upholstery came up beautifully. I had a slight concern about a water mark that was left on the sofa after drying but it was dealt with promptly and effectively. The bottle of spot cleaner is excellent.

My carpets had bad pet stains that I didn't think would ever come out. I'm really delighted with the job you did: very efficient, pleasant and effective. I would definitely recommend your company.

The carpet had been down 14 years and 3 puppies over that time. The man came and made a very good job of cleaning, leaving the carpet clean (no stains) and beautifully soft. It was like having a new carpet again. He left us a spray bottle in case of any spills and I've already had to use it (messy husband). He was very polite and friendly. It had never been cleaned before so it was a real achievement to get it so clean.

Very pleased from initial visit and quote to the actual cleaning, very professional and polite service and was telephoned in advance on each occasion to let me know expected time of arrival. Was a little concerned over a small area but they came back with no hesitation and the problem was sorted, nothing to do with the cleaning but the carpet. No pressure to pay until completely satisfied.

We recently had our hall, stairway and landing carpet plus the upholstery on our 3 piece suite cleaned by New Look and I was very impressed at the preparation and hard work that went into this and the excellent result. We also had a silk oriental rug cleaned and repaired by their oriental rug cleaners and were absolutely delighted with the result, it looks like new. We would definitely use them again.

I had my three piece suite cleaned by New Look Carpet Care and would highly recommend this company. Professional people who did a great job, the technician explained everything he was doing and left my 5 year old cream fabric furniture looking like new. The job they carried out was worth every penny.

Excellent service carried out by friendly and professional operative. Pricing was clear and the carpets were cleaned beyond our expectations, even a very old heavy stain was removed. I’d highly recommend them. Thank you!