Pencoed Carpet Centre
10 Penybont Rd, Pencoed, Bridgend CF35 5RA, United Kingdom
5
12 reviews
8 comments
GGF2+V6 Bridgend, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–12
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–12
Sunday: Close
Thank you for a brilliant service x
Pencoed Carpet Centre did not have this particular carpet but this was the only shop who mentioned a potential problem with having this pattern on the stairs. Neither of the other two carpet shops mentioned this seemingly obvious and widely known issue (line distortion), it was only Pencoed Carpet Centre, who had no obligation to bring this to my attention, especially as I wasn't even a customer at this point, I was just someone on the phone.
Due to their honesty and integrity, I visited the shop to see if they had an alternative carpet for me, and they did. They came out and measured earlier than expected, the carpet was ordered and was also fitted earlier than I expected and now looks lovely.
I would use this company again, recommend them to others and feel grateful that they stopped me from making an annoying and costly mistake with my initial carpet choice.