Chopstix

Is this even Chinese food?!?! It’s the worst Chinese food I’ve ever had honestly. The veg noodles is tasteless and oily and undercooked. Rice didn’t look like egg fried rice as it’s labelled, it looks rather unappealing. I had orange chicken but the chicken was so thickly battered and too soggy, there is no taste of orange at all, just sugar-loaded sauce. I didn’t want to waste the food and was forcing myself to finish. The spring rolls skin was too thick with too little filling and very soggy. There was no taste that’s typical of the Chinese spring roll at all. The pumpkin katsu was the only thing that tasted decent but it’s not a typical Chinese dish. Reminds me of Panda Express in US. The queue was so slow, there was 3 staff at the counter and each customer takes at least 8-10 minutes to scoop the food, get the drinks then pay. The flow of service is definitely faulty. The paper box is so small it’s really difficult to scoop the food out to eat. In any counter served F&B outlet, isn’t it common for servers to at least wear a mask. They talk to customers with the food in front of them, it’s not hygienic at all. I’ll not go back again.

Thank you to Chopstix for having a wonderful, clear allergen menu. Today a family member with a severe peanut allergy was able to have his first ever taste of Chinese food. He ate every mouthful and hasn’t stopped telling everyone he meets how great it was. The seating area was spotless and nicely decorated too.

One if the best food shop in Norwich

No bad, plugged a gap when i needed something quick. The quality of food on offer isn't spectacular but it is what it is.

All in all quite tasty. My only real gripe was the fried rice. It was so dry i needed another drink. It was also clumped together quite heavily which was more of an annoyance than anything.

Disappointing food. Looked appetising but both of us had a section of dishes which were equally bland and tasteless. The noodles were overcooked with a soft slimy texture. Not a parch on the local Cantonese place.
Otherwise clean bright eating area

Huge queue but moved quickly. Efficient staff and tasty food. Seating area could do with being kept cleaner and tidier but other than that it was a decent lunch experience.

Been visiting this branch for years, and have never had an issue!

Great service every time with a great selection of toppings and sides.
The prices are decent and it is great to see Student Discounts be accepted here.

Plenty of seating is available during busy and quiet times of the day and is reasonably clean.

5* will continue to dine here as I have done for many years.

I had a really terrible experience today with a staff member named (fatima). I'm not pretty sure if she gave us her real name because she's not wearing any name badges. She verbally insulted me, and it seemed she took great pleasure in humiliating me in front of restaurants. She asked me to leave the restaurant twice when I sat quietly, charging my phone because I was (1%/ battery) while waiting for my husband. The fact I wasn't waiting for long, I was sitting there for 10 minutes because I arranged a meeting with my husband for lunch in chopstix chappelfield Norwich. I was even more surprised when she called the security guard to remove me from the premises. Sadly I feel if I were English and not Filipino, this would not have happened. My husband and most of my friends love chopsticks restaurant because of the incident and the rudeness of the staff; I feel we won't come back there anymore.😔