Purple Diamond

Really good value. Good food. Nice setting and lovely staff. They couldn't have been more helpful. Made a great birthday dinner. This was our first visit.

Absolutely lovely Chinese food.
Great to be able to order online unlike the other Chinese takeaway outlets in the area.
We always have a takeaway from here now.
Delivery service always great too and not too long to wait for.

Went for our anniversary made special by the staff very welcoming the was food very nice. When we got there had a balloon saying happy anniversary and when we finished our meal they came out with a chocolate cheese cake with a indoor firework.

This is the second time a group of 10+ attended
Food was mediocre, chicken was dry and beef chewy.
Definitely not worth the £35 per head price although company was good.
When bill came forgot to take off £55 deposit.
Toilets not clean and no loo roll.
Have had far better food at other Chinese restaurants
On a positive side, we have enjoyed eating from them for takeaway meals.

Unfortunately my wife came down with food poisoning after ordering take away from here. It’s a shame as we’ve eaten in the restaurant in the past and had an OK meal, the tofu in the hot clay pots was good compared to typical British style Chinese dishes and absolutely has to be cooked through.

We just had probably the worst Chinese takeaway we have ever had, and I’ve eaten in Birmingham…

Ordered and delivered on time, from there it all went south.

The pork (?) dish had 2 tiny slithers of meat on top of some horrible gloopy mess of a sauce.

The spare ribs were literally painted bones, not even a CSI could find any trace of meat.

The prawn crackers were soggy and black in places, inedible.

The special fried rice had zero anything but rice in the container. It seemed old and hard.
The chicken balls were more like sparrows balls. Tiny, dry and lacked any kind of flavour.

The whole lot was cold to add insult to injury…

I’ll upload photos so you can see for yourselves.

I called to give feedback and the girl who answered the phone literally said “Sorry about that”. I guess the complaints must be numerous and she just switches off to them now.

No wonder places are struggling to make a living if they dish up a mess like this.

Utterly horrendous. Avoid at all costs if I were you.

I ordered via phone for gluten free and dairy free. I was amazed how much they could cater for allergens, and it was clearly labelled on collection.
First time in over 20 years I have had chicken balls which I adored.
Thank you for catering so well. I will be back for more.

Bit of a story to this one but want to explain the situation in full.

We ordered £80 worth of food to be delivered 1.5 miles from the restaurant, 10 minutes drive away. We were charged £6.50 for delivery and paid the driver £100 so that's a £13.50 tip roughly for the driver.

So then this is where the service given becomes appalling. The food delivered was the wrong dishes and to add to it we were sent one rice dish with "Lucy is annoying :)" in permanent marker on the inside of the lid which had soaked into the rice. Reluctantly and unapologetically we were offered replacement dishes which showed up 20ish minutes later - once again the wrong items were sent, the rest of the food was cold and we were having to phone again. This time they're sorry for the issue and would send out more.

20 minutes pass they call back to tell us they're not bringing the food again, we're too far away and it's not worth their hassle - so now we're all sitting around a table of cold food some with ink in it and absolutely nothing to show for it.

After a long and drawn-out painful discussion about it, we were told they would refund £81 of the order but my address now is blacklisted from the restaurant and so am I. They were sorry for THEIR mistake but I would be the one penalised for it.

Anyway, lesson learnt, use literally any other restaurant in the area - not to mention the interior of the restaurant if you drop in for a chat looks like it's falling to bits.