Gourmet Wok
55 Bell St, Reigate RH2 7AQ, United Kingdom
3.2
120 reviews
8 comments
6QPW+84 Reigate, United Kingdom
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Monday: 17–22
Tuesday: Close
Wedneasday: 17–22
Thursday: 17–22
Friday: 17–22
Saturday: 17–22
Sunday: 17–22
Tuesday: Close
Wedneasday: 17–22
Thursday: 17–22
Friday: 17–22
Saturday: 17–22
Sunday: 17–22
Always order from here the food is good especially the Hot and Sour soup.
To the driver sorry if I looked surprised just didn't expect it to come so soon thanks !
Would not order food from here again very disappointed, awful food .
It's clear, that some people just complain for the sake of a refund.
Food was lovely, hot, tasty and well prepared. This will now be my go-to local for a Chinese takeaway.
It's old school and delivers it's own orders, they don't have a plethora of Uber drivers! So just be patient and you won't be disappointed!
Thanks Gourmet Wok.
Our phone call was not to ask for money back or a discount but to try and help from this happening again as there may have been a change in the kitchen for example that could be rectified in order to bring the food back to its former high standards.
Whilst all of this was being discussed the phone was put to one side without warning for a customer to be served. Two minutes of being left to wait was apparently the best way to treat this situation.
Terrible customer service.
We will not be using this takeaway again. This seems a shame after years of great service and food.