Empire House

Small portions and not enjoyable. Got our order wrong twice and we've only ordered here twice. Honestly makes you feel foolish for ordering here for a second time and there's no way of making it right you've got to send all food back for refund and then you're left with no food and it's to late to order anything else.

The food is nicely cooked and delivered quickly, good value for money. The only thing that really let them down is they forgot a large portion of rice I’d ordered with my food and I had to call them TWICE just to get them to deliver it...not great considering the portion of rice alone was £7.50!

Disgusting service. Over an hour late. Lids had come off 2 of the dishes and leaked all in the bag. Rang and sent pics as requested and told replacement would be sent. 30 mins later I ring to find no replacement being sent. Was offered nothing for loss of food and late delivery. They put the phone on the counter and refused to talk. Would never recommend this place and will never use again.

Worst Thai green curry ever. We asked for one with mixed veg and tofu. Not possible we had to buy two and mix them. No basil, no coconut milk, just some sloppy gunk with a bit of chilli flavour. The tofu was not nice, just tasted of old oil.

Bbq sauce taste like gravy looks like gravy. I ordered bbq spare ribs and extra bbq sauce with the meal and its inedible. Cant eat gravy with chinese food absolutely disgusting. I rang and complained and they just said they will tell the chef. No good at all

DO NOT USE EVERTON!!! It took OVER 2 hours for my order to arrive. 2 hours. I rang up 10 minutes after it was due to be here and it hadn't even been cooked yet. Woeful service, told it will be another 30/40 minutes on the phone. Absolutely shocking.

Been coming here for 5 years and the service has become progressively worse. I have always edged on going else where. Tonight was the straw that broke the camels back. I pre ordered to collect and arrived 15 minutes early. I explained I was early but was happy to wait until the correct time. After this someone behind me ordered. Half an hour later and now 15 minutes past my collection time the people who did not pre-order and also ordered after me where asked to collect they're dinner. I then watched as the man behind the counter packed my dinner into a bag. Next I watched the lady behind the counter un pack this bag and then re pack the contents for a reason I do not know as the contents remained the same. I explained all of what had just happened to the lady and was met with a shrug of the shoulders. As I walked away a meaningless 'sorry' was uttered. My collection time has continued to progressively go well beyond the time stated, the phone calls are always abrupt......Time to trial some new Chinese take aways.

We have been ordering food from empire House for over two years now and I must say the food is amazing fast delivery and to be honest its the best Chinese food in my area

Top marks amazing service and food