Forbidden City Oriental Restaurant
17-19 Broadway, Knaphill, Woking GU21 2DR, United Kingdom
4.2
241 reviews
8 comments
898J+XQ Woking, United Kingdom
Location reporting
Claim this location
Monday: Close
Tuesday: 17–22
Wedneasday: 17–22
Thursday: 17–22
Friday: 17–22
Saturday: 17–22
Sunday: Close
Tuesday: 17–22
Wedneasday: 17–22
Thursday: 17–22
Friday: 17–22
Saturday: 17–22
Sunday: Close
The card machine was broken so we had to get cash out and had to use most of the cash we had so wasn’t able to give him the tip he deserved!
To start when we phoned to book table was put on hold for 5 mins then we asked to book a table n was rudely Told yes just come in n hung up n when we arrived we were Rudely ask if we had a booking?? we looked online at the restaurant’s website said it said £19.80 all u can eat when arrived the menu said £25.90 we questioned it and was told that’s price u want to eat? And the food was all Mostly disgusting some was inedible, the service was slow, rude and not friendly at all! and to top it off we checked their food hygiene rating n it was a ZERO, yes a ZERO we politely said at end of meal that the food was disgusting and poor service then showed them the Zero food hygiene rating saying this is unacceptable n they rudely just pulled card reader out n took my card off table n did the contactless payment n walked off n no thank you n got disgusting looks from all staff on way out, both of us preciously working in pubs/restaurant we were disgusted how we were treated and how they think it’s acceptable to treat customers this way
Truly have no idea how this place has stayed open for so long.
Arrived hungry on a Sunday and felt satisfied leaving...always a treat going to Forbidden City...Oh a great atmosphere as well!