Golden Palace
40 Station Rd W, Oxted RH8 9EU, United Kingdom
4.2
94 reviews
8 comments
7X4V+WQ Oxted, United Kingdom
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Monday: 12–14
Tuesday: 12–14
Wedneasday: 12–14
Thursday: 12–14
Friday: 12–14
Saturday: 12–14
Sunday: 12–14
Tuesday: 12–14
Wedneasday: 12–14
Thursday: 12–14
Friday: 12–14
Saturday: 12–14
Sunday: 12–14
The last time I ordered, I paid an extra £1 for broccoli in the rice. Quite steep, but an easy way to increase my greens intake. When I got home, no broccoli. I called back and the woman on the phone was quite rude/didn’t really care. She said the next time I ordered, I could get the broccoli and not pay (obviously!!!). Went to the store today to order and was told, I had collected the free broccoli “two or three times”! I haven’t been to the store in about 4-6 months!! She then walked off and proceeded to talk to her colleague in her language. An older colleague then came and just sat at the front desk in silence. I walked out. I truly am not going to argue over £1, but THE BROCCOLI WAS NEVER GIVEN IN THE FIRST PLACE. It’s a real shame there isn’t 0 stars. Terrible customer service and food is average at best. Never again!!
The food is freshly cooked to order. The starters and prawn crackers were delicious followed by the duck, the sauce was strangely thick and the cucumber had dried slightly though which is why I only gave 4 stars. The chilli beef could have been a little more crispy to my liking if I were to be fussy. The selection of mains were a good variety and very tasty.
On the whole we had a wonderful dinner that was reasonably priced.
Thank you for a lovely evening Golden Palace! We will be back!