Golden Dragon

Have ordered from here for years. Last time, there was a large cooked fly in my dish. Disgusting. Couldnt get through to complain.
Just poor standards.
Rice now consistently over cooked and old tasting, very strange texture.

Wouldnt recomment or go back, too many bad meals in a row.

I used to order from them n first time ordering after these uncertain time. I spent £41.80 today for Ho fun n rice. All 4 packets Ho fun was thick, dry and uncooked. Rice was dry n tasteless! Absolutely disappointing. Money wasted! Called them n told them about the food but no refund was given! Should hv spent elsewhere!!!!!!!

We all loved our takeaway in fact all of us said it was the best Chinese we’d had for a long time. We had mixed veg chow mein, chicken chow mein, crispy beef, beef in black bean sauce, kung po king prawns and special fried rice. Generous portions, really tasty and good prices.

Disappointed, sweet and sour ribs were over cooked and the pork was hard, the rice was also very glutinous and stodgy. Threw most of it away.

Haven't ordered from here for a few year's and now won't ever order from here again. How can you serve raw chicken in a chicken ball? 7 out of the 12 were raw! Had me then checking all the chicken in the other orders. Thanks, its not cheap to have a takeaway anymore and you totally ruined it so thanks but never again!

Salt and pepper chicken was like croutons, no chicken at all just hard batter, egg fried rice was as bland as my nans wallpaper and sweet and sour sauce was like a pot of vinegar. Won’t be ordering again unfortunately

If I could give them zero stars I would have. That's how bad my experience was. Ordered VEGETABLE fried rice which arrived with egg, which last I checked wasn't a vegetable, which I'm gravely allergic to, called the restaurant and because I forgot to write my allergy down on the online order, it was my fault and therefore wasn't eligible for a replacement order even though I paid for the food, refund was also refused. My entire order was contaminated with the egg due to it being plated up by someone else. And as a chef with many years experience in the hospitality industry, I know full well that even if it was the customers mistake, if you take their money, you're obliged to provide the customer with the food they've ordered that is up to standard and completely safe for dietary requirements and allergies. However, this was not the service I was provided with, instead, the woman on the phone when I called to complain and requested replacements was incredibly rude, raising her voice and repeatedly stating that because I forgot to listen my allergy, the mistake was not her problem.

I've been ordering from Golden Dragon for 5 years, after tonight's experience, not being able to eat my food and not even getting my money back, I think I will leave it at 5 years.

They have completely lost a customer.

And I've noticed countless 1 star reviews calling out the woman on the phone for her rudeness so all I can say is this restaurant need to up it's standards of customer service and fire her, there is never NEVER an excuse to use the tone she used with customers.

Bye Golden Dragon, yet another customer you've managed to push away.

We normally have no problems with the food and this is our favourite chinese restaurant for a takeaway but tonight we waited 2 hours for our delivery. I understand it is a Saturday night. We ordered at 5.15pm and delivery came at 7.15pm. The food was not as good tonight. The special chow mein was very watery, the salt and pepper chicken was lukewarm and the chips were cold. The rest of the food tasted lovely though.