Hong Kong Chef
Townhill Farm Shopping Centre, 7 Wessex Rd, Townhill Way, Southampton SO18 3RA, United Kingdom
3.6
75 reviews
8 comments
WJMX+73 Southampton, United Kingdom
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Monday: 16–22
Tuesday: 16–22
Wedneasday: 16–22
Thursday: 16–22
Friday: 16–22
Saturday: 16–22
Sunday: 16–22
Tuesday: 16–22
Wedneasday: 16–22
Thursday: 16–22
Friday: 16–22
Saturday: 16–22
Sunday: 16–22
Collected food to find translucent, slimy bits of chicken in the curry. When we phoned to ask for a refund, the lady suggested a swap instead, which isn't what we wanted at all because our meal was unfit for human consumption.
When returning our food, instead of apologising and offering a refund like most places with good customer service would do, she denied anything was wrong and refused a refund for the meal despite it being ruined. When saying we would never return, she simply replied with she didn't mind. Terrible service and terrible food. Avoid!!!!!