New Lantern - Chinese

Ordered a very small delivery at 6.25pm. Eventually demanded a refund at 8.30pm. It should not take 2 hours to put together a beef dish and some rice! The lady on the phone very apologetic but no excuse for this delay. Looking at other reviews, if you want to order from this place do it at least two hours in advance.

Unfortunately, after ordering from this take away I will not be using them again. My delivery turned up as I was standing at the kitchen window, I witnessed the passenger get out of the car and vandalise the picket fence opposite by ripping off a no parking sign and breaking the fence. The delivery girl laughed thinking it was funny. I confronted both of them and the passenger tried palming it off. His IQ clearly showing On the same level as a newt.
Absolutely fuming. New lantern needs to look at who it’s hiring.

Best Chinese around. Quick delivery. Order the same meal with wife and food always on point. Very approachable staff (even over phone).
Suggest duck with Chinese mushrooms and bamboo shoots, and Singapore fried noodle large. Large enough to last for two meals (days).
Chilli beef also a favourite - however wish had larger portion.

Rice was the only nice thing about the food I ordered. Chicken was very rubbery and inedible, vegetables under cooked. Turned out to be an expensive bowl of rice

Ordered for 2 via Uber Eats app. Meal arrived 15 mins past latest estimated time so no real issue here. Food was hot, tasty and good portions. I have ordered before from here and always good and efficient service and food quality never disappointed. This is our favourite Chinese.

Wish I had a read through the reviews before ordering via just eat. Placed order at 8pm, order didn’t arrive till 11pm and was cold!

Was so greasy, had a hair in my rice also. Chicken wings are like chewing on a rubber pipe full of grease. Satay sauce was amazing but everything else including the hair wasn’t nice at all.

I ordered from New Lantern last night, and after my food was already about a hour late, I called them up to see where it was and they said that they weren't going to be able to deliver to me.

I ordered through Just Eat and they said they would process a refund immediately, but they still haven't, and have not got in touch with me.

So, in essence, they've charged me for food I never got, and haven't even bothered to get in touch with me again regarding the progress of my refund.