New Ruby

DO NOT EAT HERE

Feel absolutely sick to my stomach.

I've used this place for over a year now. It's standards have been slipping, but nothing major. Just hit and miss whether or not it's nice.

Ordered 2 chicken Currys tonight. Chicken was rotten. Literally rotten. Grey on the outside and black on the inside. Every single piece of chicken throughout both currys. Called to tell them I was bringing it back and they said it wasn't rotten, it was just dark meat from thighs etc. No. It's rotten. Walked it back for a full refund and showed them the chicken. Said they never noticed because it's only on the inside. IT'S ROTTEN FROM THE INSIDE OUT.
I told him he's going to kill someone and he just looked at me.
Seriously, I will never eat here again and I'll make sure everyone I knows doesn't either.
Absolutely disgusting.

I didn’t like the taste of the food but I was so hungry that I just ate it anyway. Within about one hour I had bad stabbing pains and within less than 3 hours I had severe vomiting which continued throughout the night and to the next day. I had loss of appetite, a fever, sickness and then diarrhoea. This lasted 3 days l, the doctor told me that I had FOOD POISONING and that I can then pass it on, my partner now has food poisoning and it can go through my family. I am now extremely concerned as food poisoning can be very dangerous and it can kill people. Avoid this Chinese as food poisoning can be life threatening!! Not ok

I dont recommend having Chicken curry from this place..the Chicken was chewy, dried out and was like trying to chew cardboard..couldn't eat it and threw in the bin unfortunately.
I do not know about other dishes from this place..
I'm just giving my honest opinion on the chicken there.
Oh and it's a bit pricey aswell.

Curry chicken was like rubber asked to pay by card told cash only so had to go to bank to get money. Most curry shops take cards .

ordered food over phone and they hadn’t even started cooking after they to wait for half an hour for my chew main to be full of basically raw onion and just about done chicken balls. AVOID

Absolutely disgusted by the customer service. They literally lied my food was delayed, yet other customers after me where coming and going with there orders. I have used them before but this shocking.

Have always had nice meals from here, have been using since 2016

Never had no problems when picking food up, however when it came to delivery ran into multiple issues. Ordered food at 8:45PM on their website which was confirmed and approved. After 1 hour 30, tried phoning the restaurant multiple times to see whether the food had gone out for delivery and it said the number on their website was invalid. Restaurant states that it closes at 10, the food eventually turned up at 10:40 which I decided to turn away due to looking elsewhere after no contact.

Would advise to sort the website out, especially the mobile number as 2 hours for a delivery is inappropriate