China garden Sidcup
8 Sidcup Hill, Sidcup DA14 6HH, United Kingdom
2.9
42 reviews
8 comments
C4F4+PV Sidcup, United Kingdom
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Monday: 16–23
Tuesday: 16–23
Wedneasday: 16–23
Thursday: 16–23
Friday: 16–23
Saturday: 16–23
Sunday: 16–23
Tuesday: 16–23
Wedneasday: 16–23
Thursday: 16–23
Friday: 16–23
Saturday: 16–23
Sunday: 16–23
The restaurant admitted they left my food on a porch somewhere (I don’t have a porch, I live in flats) and didn’t know what happened to it but refused to remake and send me my order. Sadly by the time I got answers from both the restaurant and Deliveroo most restaurants had closed as it was gone 10pm and I have now ended up going without dinner.
Definitely won’t be going back after the poor service I received today and won’t be recommending them anymore.
Because Gyoza wasn’t taking orders we went on the deliveroo site and found China Garden. The food albeit nice was extremely poor quality, the duck was diced for a toddler to eat, the Singapore noodles was just a bowl of noodles and someone had forgotten to add the meat. The crispy shredded beef was inspired from Michelin and honestly the rubber substance had to be thrown straight into the bin. I can only apologise for my honest review but the standard of food suggested this restaurant is struggling to make ends meet so make up with a sorry state of ingredients. I don’t think I will be giving them a second chance.
The delivery, as always was fast and our food arrived before the estimated delivery time. That's where the positive experience ended.
The Hot and Sour Soup (that we've had 100's of times before over the years) was so spicy it was almost inedible.
We had a quarter crispy duck, which again we've had many times before, but this time it was full of bones.
The Singapore noodles were dry, tasteless and had barely any meat or shrimp in.
The prawn crackers were stale and tasted like they'd been sitting out in the sun all day.
And the Lemon Chicken was dry and severely overcooked.
We ate the meal because we were hungry and it was getting late but it was a disappointment from start to finish.
But the most disappointing part was when I phoned to complain. The guy I spoke to barely spoke English, I had to repeat myself several times and when he eventually worked out what I was saying he said he'd have the manager call me back......I'm still waiting!!
Normally this place would be high on my list of recommended places to order from but after last night's experience I doubt I'll order from there again.
You've lost a loyal customer of 11 years which is a real shame.