Shangri La

Absolutely terrible, ruined an otherwise perfect 26th wedding anniversary. We have been customers for over 5 years, but tonight the food was awful. Shredded beef was welded together in solid lumps, Lemon chicken was just raw batter inside & hardly any chicken ( totally inedible) and the lemon sauce was just pure lemon juice and water. Everything was cold and unpleasant. They have lost our business today. Save your money and shop elsewhere unless you want to be disappointed.
Thank you to the owner for proving my point by replying to my review with two words "Talk Nonsense "! Appalling customer relations. The camera doesn't lie and neither do I. TERRIBLE FOOD.

Food and price was very good. Service on phone and at counter was great. Messed up with part of my order..Sweet and sour chicken balls turned out to be king prawn. Fortunately my family and I love both. Food quality was very good indeed. Would i use again?... yes. For now at least. My usual go to has put prices up and dropped the ball on quality.
Lets see where Shangri La takes me.

Had Singapore Rice Noodles. Portion size was good. Tasty. Cheerful and friendly staff.

Terrible customer service .
The women behind the front desk .is extremely rude.
I have tried to use this Chinese on a number of occasions.
However the women behind the front desk is so rude I will never go back !!!

I quite often grab something small from here as I work just up the road and can't say I've ever had a bad bit of food from here! I like a lot of others first found the lady rude but after a couple of more visits I thinks she's more quirky and maybe gets lost in translation a bit

I'm oriental so I know how good their foods... best in town, the lady? She is great best to just order your food and be polite, great foods what matters most to me 😋

Great Chinese that now delivers. Very good value for money and great food

I used to rate Shangri la as the best in Guildford now without a doubt I’d say it’s the worst. The food is just about edible depending on how hungry you are and the woman on the phone/ behind the counter is rude to the point it’s a joke…. I actually called her out on it and her reply was “go away then”. It’s a real shame cuz I’d hate to see it go to waste but I would avoid it at all cost…. Even if they start taking card