We order from here often and usually good but on one occasion part of our order was missing so we rang up to ask about it and the member of staff was very rude. We drove back to pick up our missing food & the member of staff told us they never get orders wrong
T c
First time order , was told when rang it would be 1 hr possible 1 and half hour , fine , when rang back after 1. Half hr was told on its way , 10 mins later food finally arrived no apology nothing , food was cold bland and quite pricey asked for a menu to be added with order as as first time orderer couldn’t be bothered to send one !!! Will not use ever again would not recommend portions was very tight and rubbish , I’ve tried 5-8 different Chinese takeaways in the erea and this is the worse
Ben Shephard
Food bland and greasy. The front customer area of the shop hasn't changed in 30+ years and I don't think it's ever seen a cleaning cloth in thar time either. No council food hygiene certificate on display. Had to look it up online and they only got 3 stars and noted as satisfactory. I won't be visiting again if I have another option
Tracy Bradshaw
Fortuna Chinese..... just a word of advise this is the 2nd time this problem has occurred ordered food at 6pm couldn't get through on the phone at all for 2 hours get through after 2hour 10 minutes to be told its in its way I replied I wasn't happy to be waiting over 2 hours for the food she put phine down on me delivery turned up after 2 hour 20 mins I told them I wasn't happy with the service and didn't accept which is really disappointing as the food is normally really nice
Shaney Foster
Ordered was told delivery would be an hour. Waited a hour and half then telephoned but could not get through. Got through after 2 hours to be told ‘we are just doing it now’ no apology nothing. Very poor service.
Karen Ormshaw190 days ago
Had a beef curry here the meat was white and totally disgusting ended up with food poisoning. Needs checking out, will not be calling again.
Jane scott313 days ago
I called for a takeaway here but do wished i hadnt i must have been daft getting one from here the shop is filthy and god knows how they are allowed to trade the walls and ceilings have years of grime on them the floors filthy . I had a chicken chow mein and chips i say chips they were deep fried fries and the chow mein was very oily , ive given 0 stars and if it was possible shop needs a visit from enviromental health
Susan Moore2 years ago
Been having many lovely meals over many many years from fortuna tonight surprest them selves vast improvements with the pancake rolls food was brill infarct super brill thanksguys and gals x
