Disgusting attitude from manager who accused us of cancelling a previous order and refused to deliver! As we have actually never cancelled an order, I suggest he gets his facts right. To be fair the food, is OK, nothing to write home about though. There are many other restaurants in the area that we will obviously be using in the future. May your business reflect your attitude - disgusting.
Chloe Davies
Never had any problems with dragon palace until last night. We ordered food and were told it would be between 45 minutes to an hour, hour and 45 minutes later it turned up. We rang to ask where our food was as it was late and the attitude and customer service from the woman on the phone was atrocious and very rude. Once it has eventually arrived, we opened the box to then find we didn’t have our full order so then rang again to obviously let them know we were missing some items. Yet again the attitude was awful and they accused us of lying and told us they ‘triple checked’ the box and that everything was there. They also refused to bring us the missing items and continued to give us attitude over the phone. We paid £50 for the food that turned up late, cold and had items missing. The children were unable to eat as their food was part of the order that was missing so we had to then cook them food after paying so much money for nothing! Very disappointed in the way we were treated as dragon palace has always been a favourite of mine. Will not be ordering from them in the near future, they have now lost a loyal customer.
Craig Price170 days ago
Nothing compares to the Dragon Palace I’ve been going on here for almost 30 years and the food is as good now as it’s always been.
Steve Rogers262 days ago
Thought easily the best Chinese in the area. Has recently changed hands but new owners have even surpassed the previous owners. Superb easy worth the 5 stars.
Martin Sokolovs292 days ago
Went there for the first time. Best Chinese I have had for a very long time. Highly recommended and prices very reasonable.
Dylan felton1 year ago
This was amazing best food i have ever put in my mouth i would recommend
Jordan Symonds (Music4Ever)1 year ago
I always have dragon palace I will never switch. The food is stunning and they even made me a salt and pepper chicken ball which is not on they menu and it was stunning. They should put it on the menu. And is super cheap
Paula Pewtner2 years ago
Very disappointed with food tonight always enjoy but curry didn’t taste good and egg roll wasn’t very fresh bean sprouts seamed on the turn put everything in the bin
