Absolutely gone downhill since new ownership. They have a child answering the phones who has absolutely no idea of customer service or any clue on how to speak to a customer, due to being a CHILD. Just eat orders prioritised over customers who call in resulting in over 1hr 30minute waits for food. Burnt chicken balls, beef in black bean turns up as crispy beef. Absolutely shocking customer service expecting me to use my fuel to return the food they took 90mins to deliver to me. No more card payments over phone. The list goes on. Avoid.
Stephen ward
Food generally was very good, loads of meat in the special fried rice etc. The only let down were the spare ribs in peking sauce which was more like barbecue sauce and the ribs were dry and didn't have much meat on them. I spent around £27 on 5 meals and they gave us prawn crackers and 6 mini spring rolls free. Will definitely use again.
Paranoid Weirdo
Used to love their food. But something has happened, cancelled 3 orders recently without warning, 2 orders dispatched but never arrived & my very last ever order was 4 hours late. I was told new owners took over hence all the mistakes.
Heros time trio275 days ago
Lovely food, I know the kid who answers the phone love you wren <33
Jamie Pothecary337 days ago
Ordered 2 beef curry's and they came back as chicken curry's and my mother can't eat chicken due health reasons so She could only eat the egg fried rice which was well over cooked and clumpy, chips were hard, only reason that I gave a 2 star is because the other 2 items the chicken nuggets and chicken balls were cooked okay but will not be ordering again.
Charley Watson1 year ago
Great food order from here every time we fancy Chinese always quality food thanks
Gareth Harding2 years ago
Really poor service, delivery was over 2hrs and food was ice cold. When we called for the 4th time to see we’re was take away the member of staff was just silent and could not even apologize. Would never recommend
Simon edwards2 years ago
Absolutely disappointing! Ordered chicken omelettes came 1hour and a half late and I honestly think they sent me scrambled eggs. Don’t understand a word you say then pass the phone to a child as they understand a little better
