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China Garden

19 St Helen's Rd, Swansea SA1 4AP, United Kingdom

China Garden
Chinese takeaway
3.3
28 reviews
8 comments
Orientation directions
J29X+96 Swansea, UK
+44 1792 641989
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Monday: 17–23
Tuesday: Close
Wedneasday: 17–23
Thursday: 17–23
Sunday: 17–23
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Kelly bolch
Kelly bolch
I am absolutely discusted with the way I was dealt with tonight, we ordered all in one tray with rice and chips I was delivered chips with just enough rice in areas to cover the bottom of the tray, upon calling them back to let them know I was told that I ordered wrong ( I order it all the time) and then was told customer is not always right, then she said I can have a refund then she said I can't , I then said id walk it back she told me ok, I said why don't you send your driver back here I'll have a refund she told me no her driver's finished for the night. Her attitude is bloody discracful and I will never buy here again! Customer service training is highly recommend and a wake up call !
Ashley Davies
Ashley Davies
Lovely if you pick it up yourself: do not order a delivery! I did so tonight, the lady on the phone could hardly understand me, & told me it was a 40 minute wait. 1 hour 30 minutes later still no food. The driver rings me when he’s “outside” (could not find my address so I had to go and meet him on the street he was on), food was cold, Chow Mein was dried up! Could tell it had been sitting in the car for a long time. Disappointing. Did not ring to complain because the woman would not have been able to understand me.
Royston
Royston
Unbelievably bad, chicken have the appearance of being reheated several times, t tasted like it was made from powder mix,. Way too thick, Luke warm with approximately three pieces of onion. Salted pepper chicken was inedible hard lumps of chicken, without doubt the worst Chinese takeaway food that I have ever had the misfortune to receive. It only gets one star because it is not possible to give zero.
Andra Jai
Andra Jai199 days ago
An hour after placing our order, the restuarant phoned us to say they couldnt provide a tomato omelette despite this being shown on their menu. They said the rest of the order wouldn't be long. Another hour later, delivery was nowhere to be seen, so we phoned the restaurant who simply said "We are busy". We then asked to cancel as we had to go out and they refused to refund us and simply hung up the phone. So no food and no refund despite the Just Eat app later being marked as delivered. We had to contact Just Eat the next day who refunded us in full, but on checking the reviews this seems to have happened to others. Awful service
Bev Griffiths
Bev Griffiths2 years ago
We've ordered here for years. But not anymore, we had curry delivered it was like a brick so congealed we couldn't eat it we always order a big order because we have a big family so obviously it's a lot if money. When we phoned to complain the lady just put the phone down on us. Absolutely disgraceful service never again no loyalty to regular customers, or by the looks at the rest of the reviews not to anyone.
Gabriel vida
Gabriel vida2 years ago
The food it is lovely and the staff offers a friendly serving... but sometimes they missing up the orders ... all trough it is worth good food
Debbie Peters
Debbie Peters2 years ago
Had a delivery tonight,disappointed the meat & King prawns weren't the best,the sauce was tasty but far to many onions ,the onions filled the dish,if I ordered a onion soup it would be a nice dish but it was the main meal,won't be ordering again
Isobelle Morgan
Isobelle Morgan2 years ago
Ordered a duck chow mein and got a duck fried rice and it was so bad I poured it in the in bin and ate a packet of super noodles with chopped up frankfurters. All in all a terrible experience, not even my cat would eat it.
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