Dragon Palace

So looking at past reviews was a bit sceptical but gave it a try we had basic chicken balls chips rice and sweet and sour sauce and also beef chow mien. The food was hot and nice so did not have any problems

Very good Chinese... had a weird way of ordering tho which felt like I was booking in for a covid jab and not ordering a spicy sweet and sour spaniel dish. Food was tops tho would go there again but I don't live around that area.

Very disappointing. No delivery service to start with. Went in to order and pick up and the place didn't look very clean. Very poor service from behind the counter, the fella was a bit abrupt. Then to top it off, when I got home my order was wrong.
What I did have was ok, but I have had better.

£30 meal, most went in the bin. Man had a strange way of doing our order. Wouldn’t recommend.

I hate to say it was it really wasn't good food I'm so sorry

I was hesitant to use this Chinese takeaway due to the appearance from the outside. When I got inside I was even less enamoured! Playing safe I ordered a rice dish, fried rice, chips, curry sauce and beansprouts. This cost me £15!

I drove back to my campsite 10 mins away to my eager family only to to find they had given me the wrong order. I phoned them up to tell them they had messed up the order. The girl on the phone told me, “usually people just bring them back and we swap them!” I told her that wasn’t an option for me, so she said she would phone me back soon. No call received!

Luckily there was some rice and chips for at least the kids to eat. There was a watery beef curry and some super deep fried brown chicken balls. One mouthful of each was too much for me!

The next day I phoned back to remind them and they told me it was no problem to come back and get the repeat order today or tomorrow. I said I’d pop in tomorrow then!

The next day I went in to collect and the owner told me, “that doesn’t work for him!” 🤔 He correctly informed me it had been 3 days AND I’d eaten the chips! 🙄 He said I could have a single dish of my choice. I retorted with, “that doesn’t work for me!”

After much debate over food quality and customer service levels he threatened me with all my money back - which I accepted and went down the road and bought a really good pizza!

It’s the only Chinese Takeaway in Newquay, and my thoughts are with the residents for having to put up with this absolute🐴💩

I would also query the validity of some of the other reviews - especially the one that appeared straight after mine! #justsaying

Ordered food and was ready for pickup in 20 minutes.Tasty hot food, never seen green curry sauce before , but it was delicious. Prawn toast had real prawns in it! Would recommend

Lad on till got order wrong. I ended up with a meat dish which is unusual as I'm a vegetarian. When I called up he didn't apologise just told me thats what I ordered. Then said to come back which I did. He replaced the meal with something half the size and still not what I asked for. Mixed vegetable rice should include vegetables right?! He told me the vegetables were underneath which they clearly weren't. Then he said, "that's how it comes". I couldn't be bothered to argue at this point.
Genuinely not one to complain usually but I found him rude, incompetent and dishonest. Maybe he was just having a bad day but customer service needs improving.
At least the food I eventually got was terrible.
Didn't see the catastrophic food hygiene rating or wouldn't have ordered.
AVOID FOR YOUR OWN SAFETY.